APAC Salesforce, IT Operations Manager

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2 days ago

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Neogen Corporation

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Neogen®’s Solutions Can Be Found at Every Step of the Food Chain.

1001 - 5000 employees

📋 Description

• Serve as the primary leader for Salesforce Sales & Service Cloud across the APAC region • Provide essential oversight of regional IT operations in close partnership with Corporate IT • Drive optimization initiatives that directly support Neogen’s commercial strategy • Develop a deep understanding of APAC business processes and identify opportunities where Salesforce capabilities can enhance productivity, visibility, and customer engagement • Lead complex cross-functional Salesforce projects from requirements through rollout and hypercare • Manage backlog, prioritize enhancements, and coordinate sprints aligned to APAC business priorities • Serve as the APAC escalation point for all Salesforce-related needs • Facilitate UAT, coordinate release evaluations, and drive rollout communication • Engage regional business leaders to understand IT operational needs • Maintain visibility of infrastructure, cybersecurity, and application issues affecting the region

🎯 Requirements

• Bachelor’s degree in a related field or equivalent experience • 5+ years as a Salesforce Business Analyst or Product Owner in a global environment • 3+ years of Salesforce configuration/implementation experience • Salesforce Administrator certification strongly preferred • Experience collaborating with IT infrastructure, digital, and security teams is an advantage

🏖️ Benefits

• It's fun to work in a company where people truly believe in what they are doing! • Come Be Part Of A Mission that Matters!