Database and Operations Specialist

3 days ago

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NeoWork

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B2B • Enterprise • HR Tech

NeoWork is a global staffing and operations partner that helps businesses scale quickly and efficiently. They provide a range of services including customer experience transformation, virtual assistants, AI training, MVP solutions, and both creative and technical services. NeoWork's offerings are designed to enhance operational capabilities and drive revenue and retention for client businesses. They offer managed services including quality assurance, workforce management, and dedicated reporting, thereby functioning as an extension of a company’s team. NeoWork tailors its competitive pricing to meet the unique needs of its clients, providing highly trained and experienced staff ready to deploy at startup speed.

51 - 200 employees

🤝 B2B

🏢 Enterprise

👥 HR Tech

📋 Description

• Clean, validate, and standardize large datasets (names, addresses, emails, phone numbers) • Manage and update CRM records (Blackbaud Raiser’s Edge NXT or similar) • Perform data imports/exports and ensure data integrity across multiple systems • Conduct data verification, deduplication, and record enhancement using online research • Prepare and execute queries, reports, and exports for donor/member databases • Document processes, maintain audit trails, and report data quality metrics

🎯 Requirements

• Advanced Excel/spreadsheet proficiency (VLOOKUP, XLOOKUP, Pivot Tables, Data Validation) • Familiarity with CRM or database systems (Raiser’s Edge NXT preferred) • Strong understanding of data structures, normalization, and field mapping • Experience in data cleansing, reconciliation, and quality control • Excellent written communication and documentation skills • Prior experience with nonprofit or donor databases is a plus • High attention to detail and accuracy • Strong problem-solving and time management • Adaptable to multiple systems and feedback • Comfortable working independently in a remote environment

🏖️ Benefits

• We offer health insurance for contractors • Holiday Extra Pay • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. • This is a 100% home-based position • We prioritize the mental health of our team members and offer mental health days to support their well-being. • In addition to the base salary, performance-based incentives are provided. • There is an annual review and appraisal process in place. • There are ample opportunities for professional growth and advancement within the company.