Senior Business Analyst

14 hours ago

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nesto

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Fintech • Finance • B2C

nesto is a Canadian online mortgage lender and brokerage that provides consumer mortgages, renewals, refinancing, and HELOC products across provinces. The company uses technology — including an AI-powered algorithm — to deliver low-rate comparisons, a streamlined digital application experience, educational guides and mortgage calculators, and access to licensed mortgage advisors. nesto targets homebuyers and homeowners with transparent, tech-enabled mortgage services and content.

501 - 1000 employees

Founded 2018

💳 Fintech

💸 Finance

👥 B2C

📋 Description

• Serve as the primary functional and industry expert in one or multiple parts of the mortgage origination lifecycle. • Lead discovery workshops to translate customer challenges, processes, and goals into clear functional requirements. • Design, implement, and configure the Nesto solution to meet validated customer needs, ensuring alignment with industry best practices. • Influence the internal Product and Engineering team to enhance the platform by solving for the right problems based on industry expertise. • Develop and manage a change management strategy to guide the customer's organization through the transition and ensure solution adoption. • Act as a key subject matter expert and reference for both clients and internal teams, providing ongoing guidance and support.

🎯 Requirements

• 5+ years of experience as a Business Analyst, Functional Consultant, or a similar role within the consulting or financial services industry. • Demonstrated ability to translate complex business processes into clear, detailed, and actionable functional requirements. • Proven experience with (B2B) SaaS solution design, configuration, and implementation. • Exceptional communication and stakeholder management skills, with a strong ability to influence and guide decision-making. • Experience in creating and executing change management plans to drive user adoption of new software. • A passion for problem-solving and acting as a trusted advisor to clients. • Preferred but not a must: Experience in the financial services or mortgage industry. • Deep functional expertise in specific areas of the mortgage lifecycle (e.g., loan origination, underwriting, closing, servicing, compliance).

🏖️ Benefits

• Premium benefits plan fully paid by nesto, including comprehensive insurance and unlimited access to telemedicine and mental health services for you and your family. • 4 weeks of vacation to ensure you stay at peak performance. • Access to the resources and tech you need to execute without friction.