Senior Manager – Reliability Engineering, Member Experience

🕒 June 27

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Netflix

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1997

📱 Media

👥 B2C

Media • B2C

Netflix is a global streaming entertainment company and content producer whose stated mission is "to entertain the world. " It operates a consumer-facing subscription platform offering on-demand TV shows, films, and original programming, and also runs a public careers site emphasizing culture, inclusion, and hiring accommodations. The provided text highlights Netflix’s focus on recruiting talent worldwide, its work-life and culture pages, and its public-facing employer materials.

📋 Description

• Build and scale a world-class SRE function, defining the operating model for how SREs partner with product and infrastructure teams. • Establish and socialize company-wide standards (SLIs/SLOs, Error Budgets) and publish transparent reliability scorecards to drive engineering accountability. • Collaborate with CDN, Playback, and Ads teams to eliminate systemic failures and translate technical reliability data into actionable business risk for executives.

🎯 Requirements

• 12+ years in software/infrastructure, with 5+ years in senior SRE leadership. • Deep fluency in cloud-native scale (AWS/GCP, Containers, Service Mesh) and modern observability (Metrics, Tracing, Logging). • Experience with streaming media infrastructure would be a plus. • Proven ability to drive technical adoption across complex, decentralized organizations through influence rather than mandate. • Ability to navigate the "human-machine" boundary of automation and clearly articulate technical trade-offs to non-technical stakeholders. • Preferred experience in streaming media, ad-tech, or high-scale gaming backends. • Hands-on design of LLM-based autonomous agents in production. • Familiarity with Netflix’s OSS ecosystem (Spinnaker, Atlas, Mantis) or Chaos Monkey. • Demonstrated experience improving SRE AI fluency.

🏖️ Benefits

• Health Plans • Mental Health support • 401(k) Retirement Plan with employer match • Stock Option Program • Disability Programs • Health Savings and Flexible Spending Accounts • Family-forming benefits • Life and Serious Injury Benefits • Paid leave of absence programs • Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. • Full-time salaried employees are immediately entitled to flexible time off.