Senior Manager, Employee Listening

Job not on LinkedIn

October 2

Apply Now
Logo of Netflix

Netflix

B2C • eCommerce • Media

Netflix is a global streaming service that offers a wide variety of award-winning television shows, movies, anime, documentaries, and more on thousands of internet-connected devices. It allows users to watch instantly and provides original content produced by Netflix itself, catering to diverse tastes. As a pioneer in original programming since its first series in 2013, Netflix aims to entertain audiences worldwide through immersive storytelling and innovative technology.

- employees

Founded 1997

👥 B2C

🛍️ eCommerce

📱 Media

💰 $20M Post-IPO Equity on 2022-01

📋 Description

• Develop a scalable and agile employee listening strategy that supports broader Talent Strategy and business objectives • Design, implement and analyze census, pulse, lifecycle surveys and other feedback mechanisms • Architect a framework for decentralized listening in partnership with Talent, Technology and Legal/Privacy • Evolve survey and sentiment reporting in alignment with Talent Analytics scaled insights strategy • Design an approach to scaling qualitative research: focus groups, interviews, etc. • Partner with the Talent Analytics Research team on deep dive projects and applications of sentiment data • Coordinate closely with teams across Talent to define sentiment measurement objectives (e.g., talent management, learning and development) • Build and lead a world-class employee listening team and deliver insights at scale to inform decision-making

🎯 Requirements

• 10+ years of experience in employee listening, people analytics or other quantitative HR functions • 4+ years of people management • Proven track record of designing, implementing, and managing large-scale employee listening programs in large, matrixed organizations • Demonstrable track record of stakeholder management, executive influence, and partnership • Demonstrated success translating insights into action and measuring impact • Deep technical experience in surveys and qualitative research: design methodology, psychometrics, construct/content validation, ethnography • Experience designing culturally sensitive listening strategies for global diverse populations • Strong business acumen and user-centric approach • Ease operating in complex, cross-functional, geo-distributed organizations • Exceptional communication across technical and non-technical teams and seniority levels • Experience with scaled survey platforms (e.g., Qualtrics) and analytics/BI tools

🏖️ Benefits

• Health Plans • Mental Health support • 401(k) Retirement Plan with employer match • Stock Option Program • Disability Programs • Health Savings and Flexible Spending Accounts • Family-forming benefits • Life and Serious Injury Benefits • Paid leave of absence programs • 35 days annual paid time off accrual for full-time hourly employees • Flexible time off for full-time salaried employees • Compensation flexibility to choose salary versus stock options annually

Apply Now

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