ServiceNow Project Manager

🕒 October 6

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 0%

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NetImpact Strategies Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

💼 Consulting

🏥 Healthcare

🎖️ Defense

Consulting • Healthcare • Defense

NetImpact Strategies Inc. is a leading provider of digital transformation services, specializing in cybersecurity, software development, and strategic consulting. The company focuses on helping organizations modernize their IT infrastructures and improve operational efficiencies through innovative solutions and methodologies. With a mission-centered approach, NetImpact drives change by leveraging advanced technologies and best practices to enhance client capabilities and mission success.

📋 Description

• Responsible for overall performance of the contract • Serve as the primary point of contact with the customer and for technical aspects of the ServiceNow platform • Meet periodically with the COR to ensure federal client needs are met according to industry best practices and standards • Ensure proper resources are provided and high-quality products are delivered • Monitor project progress, identify and mitigate risks, and provide status updates to clients and senior management • Develop and maintain roadmaps based on client priorities • Conduct release management using Scrum-based Agile methodology • Conduct project assessments and post-implementation reviews to identify improvements and lessons learned • Support planning efforts across multiple modules based on customer requirements • Coordinate and manage ServiceNow projects from initiation to completion, ensuring adherence to timelines and budgets • Assist with data calls related to the ServiceNow platform • Provide technical and administrative oversight of contract tasks and activities • Communicate orally in common English narration and in writing, including technical documentation

🎯 Requirements

• Strong understanding of ServiceNow platform and capabilities • At least 4 years leading ServiceNow projects • Strong organizational skills and ability to prioritize tasks for a team and manage multiple efforts simultaneously using Agile methodology • Experience working with clients to determine implementation requirements and execute plans efficiently • Excellent written and oral presentation and communication skills • Must be a US citizen • BS Degree in a related field • ServiceNow Administrator Certification (desired) • Experience with CMDB/ITOM (desired) • Scrum Master/SAFe Agile Certification (desired)

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance starting the first of the month after joining • 401(k) plan with immediately vested employer contributions; no matching required • Generous Paid Time Off (PTO) • One additional day of paid wellness leave per calendar year • Ten federal holidays observed • Pet Insurance • Tuition reimbursement • Internal training programs • Company-sponsored industry certifications • Dynamic and collaborative work environment • Team building activities • Community volunteering • Quarterly HQ days • Wellness events • Happy hours • Family fun events