
201 - 500 employees
💼 Consulting
🏭 Manufacturing
📣 Marketing
Consulting • Manufacturing • Marketing
NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.
🕒 August 6
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201 - 500 employees
💼 Consulting
🏭 Manufacturing
📣 Marketing
Consulting • Manufacturing • Marketing
NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.
• Work closely with a Solution Architect to deliver successful contact center solutions • Provide technical advisory support during business process reviews and identify customer requirements and processes • Provide technical details and solutions for functional User Stories • Configure Salesforce Service Cloud Voice and Amazon Connect solutions • Develop Solution Designs using best practices and programming principles • Lead a development team by distributing tasks and performing code reviews • Deliver technical end-user training and documentation • Take the lead technical role on enterprise-level projects with minimal direction
• Hands-on programming experience with Python, Java, C#, .NET, or Node.js • Experience building integrations across multiple systems and REST APIs • Knowledge of JSON format and related services • Strong troubleshooting and debugging skills • Experience with CloudFormation and Lambda integrations • Experience implementing CI/CD or Infrastructure as Code • Nice-to-have: experience with WFM, CRM, and contact center solutions • Nice-to-have: experience with WebRTC, SIP, Contact Flow implementation, Lex integration, and contact center routing • Nice-to-have: advanced AWS services and cloud architecture knowledge • Nice-to-have: familiarity with Salesforce Service Cloud • Nice-to-have: knowledge of Genesys, Cisco, Avaya, Twilio, or other contact center platforms • Nice-to-have: AWS Cloud Practitioner, AWS Developer Associate or Professional, AWS Solutions Architect Associate or Professional, Salesforce Certified Administrator, or Salesforce Certified Platform Developer I certifications
• Remote work option • Flexible working arrangements and hours • Potential travel opportunities, with anticipated travel up to 25% for certain roles • Collaboration through town halls and company meetings • Team celebrations and social events
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