Senior Account Manager, Client Engagement

🕒 August 5

🏄 California, Colorado, +16 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $77k - $96k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

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New Engen

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

📣 Marketing

📱 Media

🤝 B2B

💰 Private Equity Round - New Engen on 2021-12

Marketing • Media • B2B

New Engen is a creative-led digital marketing agency that helps brands create, activate, measure, and scale high-performing media, creator, commerce, and content strategies. The agency combines creative services, media buying, influencer & creator programs, affiliate marketing, measurement, and data-driven insights and technology to drive marketing impact across the customer journey. New Engen serves clients across many verticals (examples: Altra, arrae, OREO, Coca-Cola) and highlights measurable outcomes such as reduced customer acquisition costs, higher CTRs, cart value generated, and large engagement volumes. The firm operates multiple U. S. offices (Seattle HQ, Northwest Arkansas, Manhattan Beach, NYC) and positions itself around integrating content and media with an insights-driven engine to maximize and measure performance.

📋 Description

• Own the operational delivery of multiple influencer marketing programs from RFP through campaign wrap-up • Manage timelines, coordinate cross-functional workstreams, and ensure campaigns are delivered on time, on budget, and aligned with client expectations • Serve as the primary day-to-day client contact and provide strategic recommendations and proactive communication • Manage client requests, navigate questions, and keep clients informed throughout campaigns • Partner with Strategy, Creator Operations, Media, Analytics, and Engagement teams to coordinate execution • Anticipate needs, remove roadblocks, and keep projects moving with clarity and accountability • Develop project timelines, manage campaign workstreams, coordinate creator operations handoffs, and facilitate media setup • Ensure campaign documentation is accurate, complete, and actionable • Lead campaign recap presentations and identify opportunities for future success • Support and coach Associate Account Managers and improve team workflows and best practices

🎯 Requirements

• 4–6 years of experience in account management, campaign management, project management, or client services within an agency, influencer marketing, or digital marketing environment • Experience managing multiple client accounts and complex, cross-functional marketing campaigns simultaneously • Exceptional organizational and project management skills • Ability to manage competing priorities in a fast-paced environment • Strong written and verbal communication skills • Confidence leading client conversations and presenting recommendations • Experience coordinating work across strategy, creative, media, analytics, and production • Familiarity with influencer marketing workflows, including creator sourcing, contracting, content approvals, and campaign execution • Strong problem-solving skills and ability to proactively identify risks and develop solutions • Collaborative mindset and passion for building strong relationships across teams • Bonus: Experience with influencer marketing platforms and creator management tools • Bonus: Experience with project management platforms such as Asana, Monday.com, Jira, or similar • Bonus: Experience supporting integrated campaigns across paid social, influencer, and digital media • Bonus: Familiarity with campaign reporting, measurement, and performance analysis

🏖️ Benefits

• Remote or hybrid work environment with flexible hours • Unlimited PTO + company holidays • Comprehensive medical, dental, vision, and disability coverage • Life & AD&D insurance • 401(k) with company match • Paid parental leave & family support • Pet care perks & insurance • Learning & career development programs • Commuter & transit benefits • Exclusive employee discounts