Salesforce Administrator

November 26

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Newsela

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Newsela is a fast-growing education technology startup with a single ambitious goal: Meaningful classroom learning for every student. We provide engaging, relevant instructional content for teachers that both educates and inspires. With nearly two million teachers signed up, Newsela is helping kids improve their reading skills in all 50 states and more than 150 countries. We seek passionate, creative employees with quick minds and warm hearts. If you believe that all students deserve a more rigorous, more personalized learning experience, please apply to join our team.

201 - 500 employees

Founded 2013

💰 $100M Series D on 2021-02

📋 Description

• Responsible for owning aspects of SFDC instance related to sales, customer success and support journey • Optimize sales motions and internal customer experience by enhancing tools, processes and data • Design, configure, and deploy solutions in SFDC and other Sales tech stack • Manage a portfolio of projects, sprint items, and day-to-day tasks critical for business continuity and growth • Collaborate with Sales, Marketing, and Finance teams on cross-functional initiatives

🎯 Requirements

• 2+ years experience managing Salesforce instances, projects, and initiatives • Working administrator-level knowledge of Salesforce (Sales, Service, and CPQ) • Success managing projects from end to end - scoping, requirements gathering, design, development and deployment • Ability to learn systems and tools by testing functionality • Quality assurance steps to ensure work is free of issues • Experience administering enterprise sales and customer success tools such as Outreach, Gainsight, FormAssembly and Highspot (nice to have) • Salesforce Administrator, CPQ Administrator, or Service Cloud certifications (plus)

🏖️ Benefits

• Professional development opportunities • Digital content at five reading levels • Interactive assessments and tools