CACI International Inc
Defense • IT • Cybersecurity
CACI International Inc is a diversified company that provides a wide range of services and solutions primarily to the U. S. government and commercial sectors. CACI specializes in offering security services, IT solutions, and intelligence support, helping clients enhance their cyber capabilities and secure their networks. The company is recognized for its innovative workforce and the technology it provides to clients in enterprise and mission-critical environments. CACI is committed to diversity and inclusion, offering an array of career opportunities for both new graduates and experienced professionals, including veterans.
10,000+ employees
Founded 1962
🔒 Cybersecurity
ServiceNow Administrator
Job not on LinkedIn
3 days ago
CACI International Inc
Defense • IT • Cybersecurity
CACI International Inc is a diversified company that provides a wide range of services and solutions primarily to the U. S. government and commercial sectors. CACI specializes in offering security services, IT solutions, and intelligence support, helping clients enhance their cyber capabilities and secure their networks. The company is recognized for its innovative workforce and the technology it provides to clients in enterprise and mission-critical environments. CACI is committed to diversity and inclusion, offering an array of career opportunities for both new graduates and experienced professionals, including veterans.
10,000+ employees
Founded 1962
🔒 Cybersecurity
📋 Description
• Provide high level technical planning, execution, and support for software systems and subsystems • Support the ServiceNow change requests, dashboards, reports, improvements, fixes, and overall structure and operations • Works closely with ServiceNow leadership team to support the DHS customer and their needs • Support Service Desk operations, create reports and dashboards, and coordinate support as needed from additional resources • Perform account management tasks including the creation and deletion of accounts, adding roles, creation (and management) of groups and other entitlements within the platform • Present improvement ideas, analyze requests for change, draft, and update system design documentation, understand and implement approved system change requests under change guidance, interface with users, and support testing
🎯 Requirements
• Ability to obtain DoD Security Clearance • Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) - Active EOD preferred • BA/BS + 7 years of relatable experience • 2+ years of experience in ServiceNow administration • Strong, up to date, working knowledge of ServiceNow modules and applications: Service Catalog(s), Change, Incident, Problem, Knowledge, User and Asset Management, create dashboards and reporting • Successful problem solving and debugging skills. Ability to analyze, trouble shoot and resolve issues quickly in the ServiceNow instances • Familiar with SDLC, Agile development methodologies, ITIL framework • Experience working in an iterative and agile development environment
🏖️ Benefits
• healthcare • wellness • financial • retirement • family support • continuing education • time off benefits
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