Client Services Coordinator II

Job not on LinkedIn

November 23

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Logo of NextGen Healthcare

NextGen Healthcare

Healthcare Insurance • SaaS • Telecommunications

NextGen Healthcare is a company that provides integrated health IT solutions to ambulatory practices. Their services include electronic health records (EHR), practice management, interoperability, patient engagement, and telehealth solutions. They aim to enhance the patient and provider experience through innovative technologies such as AI-driven workflows and mobile solutions. NextGen Healthcare also offers tailored solutions for various specialties and focuses on improving clinical and financial outcomes for their clients. They support practices of all sizes, from small offices to large enterprises, and emphasize the importance of interoperability and data exchange to enhance healthcare delivery.

1001 - 5000 employees

Founded 1998

⚕️ Healthcare Insurance

☁️ SaaS

📡 Telecommunications

💰 Venture Round on 2015-02

📋 Description

• Manage the daily intake of client requests • Provide essential support to Client Services team • Handle customer product inquiries via phone, email, and chat • Create, open, transfer, and/or reassign support cases • Collaborate with support teams to update case information

🎯 Requirements

• Associate degree • 2+ years of experience in customer service, software, or related field • Knowledge of technology and customer support best practices • Skill in applying logical and scientific thinking • Ability to work in a fast-paced environment • Proficiency in Microsoft Office Suite

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities

Apply Now

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