NextGen Healthcare
Healthcare Insurance • SaaS • Telecommunications
NextGen Healthcare is a company that provides integrated health IT solutions to ambulatory practices. Their services include electronic health records (EHR), practice management, interoperability, patient engagement, and telehealth solutions. They aim to enhance the patient and provider experience through innovative technologies such as AI-driven workflows and mobile solutions. NextGen Healthcare also offers tailored solutions for various specialties and focuses on improving clinical and financial outcomes for their clients. They support practices of all sizes, from small offices to large enterprises, and emphasize the importance of interoperability and data exchange to enhance healthcare delivery.
1001 - 5000 employees
Founded 1998
⚕️ Healthcare Insurance
☁️ SaaS
📡 Telecommunications
💰 Venture Round on 2015-02
ITSM Problem Manager
Job not on LinkedIn
October 3
NextGen Healthcare
Healthcare Insurance • SaaS • Telecommunications
NextGen Healthcare is a company that provides integrated health IT solutions to ambulatory practices. Their services include electronic health records (EHR), practice management, interoperability, patient engagement, and telehealth solutions. They aim to enhance the patient and provider experience through innovative technologies such as AI-driven workflows and mobile solutions. NextGen Healthcare also offers tailored solutions for various specialties and focuses on improving clinical and financial outcomes for their clients. They support practices of all sizes, from small offices to large enterprises, and emphasize the importance of interoperability and data exchange to enhance healthcare delivery.
1001 - 5000 employees
Founded 1998
⚕️ Healthcare Insurance
☁️ SaaS
📡 Telecommunications
💰 Venture Round on 2015-02
📋 Description
• Drive root cause analysis and problem elimination • Collaborate with teams to investigate persistent issues • Manage in-depth technical investigations to identify root causes • Support implementation of technical solutions • Drive continuous improvement in the Problem Management process
🎯 Requirements
• 5+ years of experience in IT operations, software engineering, systems architecture, or infrastructure engineering • 2+ years in a dedicated Problem Management or post-incident review role • Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (required) • ITIL v4 certification(s) and/or TOGAF certification are a plus
🏖️ Benefits
• health insurance • retirement plans • paid time off • flexible work arrangements • professional development
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