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Senior Specialist I – Enterprise Applications

🕒 October 27

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

Where this job comes from

Posted on NextGen Healthcare's careers page, not through a job board

First seen by Remote Rocketship October 27

Still open on NextGen Healthcare's site. Checked 2 hours ago.

Logo of NextGen Healthcare

NextGen Healthcare

1001 - 5000 employees

Founded 1998

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Venture Round on 2015-02

Healthcare • Consulting • Healthcare Insurance

NextGen Healthcare is a company that provides integrated health IT solutions to ambulatory practices. Their services include electronic health records (EHR), practice management, interoperability, patient engagement, and telehealth solutions. They aim to enhance the patient and provider experience through innovative technologies such as AI-driven workflows and mobile solutions. NextGen Healthcare also offers tailored solutions for various specialties and focuses on improving clinical and financial outcomes for their clients. They support practices of all sizes, from small offices to large enterprises, and emphasize the importance of interoperability and data exchange to enhance healthcare delivery.

📋 Description

• Plan, design, develop, and launch efficient business processes and operations systems • Support core organizational functions and business processes with a focus on Salesforce or similar CRMs • Gather, analyze, and implement data supporting business cases, proposed projects, and system requirements • Provide Salesforce integration and strategic planning, EAS systems evaluation/design, prototyping, configuration, and testing • Ensure Salesforce accuracy, important metrics/data tracking, and alignment with business needs • Collaborate with Salesforce users on system support, maintenance, configuration, operational questions, reporting, integrations, and administration • Leverage Salesforce add-ons to maximize ecosystem value • Guide development of new functionality and cultivate relationships with end users and project stakeholders • Administer Salesforce and Salesforce-integrated solutions including Pardot, Mobile, and Sales/Marketing applications • Provide production-environment end-user support • Conduct or participate in requirements-gathering meetings • Manage bulk data, including RingLead and other deduplication packages • Manage security and users

🎯 Requirements

• Bachelor's degree preferably in computer science or related field, or any combination of education and experience providing the required qualifications • 5+ years of experience in various Salesforce Cloud environments (Sales, Marketing, Community, Service) • Advanced experience with Salesforce.com administration, configuration, and custom development • Salesforce ADM 201 certification required • Knowledge of Salesforce.com configuration and portals, custom objects, workflow business rules, validation rules, Microsoft Office Suite, and enterprise-scale relational databases • Effective relationship management, communication, and presentation skills • Experience working with customers, vendors, peers, and senior management • Experience working as a team member, mentoring, and providing guidance or instruction to junior staff • Ability to provide orientation and training to end users • Ability to stay organized, prioritize, multitask, work independently, and meet deadlines

🏖️ Benefits

• Equal opportunity employer • Inclusive environment committed to diversity

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