Head of Operations and Strategy

🕒 October 19

🇺🇸 United States – Remote

💵 $280k - $370k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Nirvana Insurance

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51 - 200 employees

🛡️ Insurance

Insurance

Nirvana Insurance is on a mission to modernize commercial insurance and enable a safer world. Their technology platform provides modern insurance and risk management solutions to help customers protect their businesses while improving safety for everyone. Nirvana is transforming the legacy commercial insurance industry, valued over $750B, through predictive models using real-time IoT data, automation for instantaneous quotes and faster underwriting, and proactive, data-driven insights for accident prevention. The company is backed by top-tier venture capital firms and led by a team with extensive experience in scaling large companies.

📋 Description

• Define and drive the annual and quarterly planning process with FP&A • Translate long-range vision into priorities, OKRs, and resource allocation decisions • Monitor business performance and lead deep-dives and root-cause analyses • Advise on carrier and reinsurer partnerships • Lead cross-program learning and transfer insights between business units • Evaluate growth opportunities and build business cases for go/no-go decisions • Own weekly leadership cadences, monthly business reviews, quarterly planning cycles, and board preparation • Lead the business operations function and build scalable systems, processes, reporting, and tooling • Replace manual work with AI agents and automation and measure impact • Build and improve marketing across demand generation, brand, content, and GTM enablement • Lead and scale safety programs and interventions for fleets • Partner with program GMs and functional leaders on decisions • Drive high-priority company-level initiatives without a natural owner • Lead, attract, develop, and manage a high-performing cross-functional team • Build dashboards, reporting, and communication frameworks for leadership visibility • Mentor and coach top talent

🎯 Requirements

• 10-15+ years of experience in strategy, operations, consulting, or a GM-type role • Demonstrated ability to operate across the full strategy-to-execution arc • Fluency in financial modeling, unit economics, and data-driven decision-making • Ability to interrogate a P&L and build a business case • Experience leading and developing teams of 10-20+ people across multiple functions • Strong, tested opinions on operating cadences, planning rhythms, and accountability systems • Executive presence and exceptional written communication • Ability to run board prep, write decision memos, and present to partners • Comfort with ambiguity and ability to prioritize ruthlessly • 3+ years at a high-growth company where you've built operating infrastructure from early stage through scale (nice-to-have) • Insurance or insurtech industry experience, particularly P&C, commercial auto, or MGA operations (nice-to-have) • Background in management consulting (MBB or equivalent) or corporate development (nice-to-have) • Experience building or deploying AI/automation in operational workflows (nice-to-have) • Familiarity with telematics, IoT data, or data-driven underwriting models (nice-to-have) • Marketing leadership experience and familiarity with marketing technology stacks and scaled B2B marketing functions (nice-to-have)

🏖️ Benefits

• Competitive salary & equity • Medical, dental & vision insurance (100% employer paid) • 401k with up to 4% company match • Unlimited PTO • Parental leave • Wellness reimbursement • Work from home friendly • Work-from-home stipend • Paid time off

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