Senior Manager, Data Center Operations

🕒 July 6

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $132.1k - $237.9k / year

⏰ Full Time

🟠 Senior

📊 Data Scientist

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• managing a team of employees that supervises the activities of our Field Technician contractors in hyperscale pods across the United States • building relationships with third-party system integrators (SIs) used for deployment and maintenance activities as well as overseeing the work • building relationships with large-scale data center providers for new deployments and ongoing operations • conducting inventory control on local spare parts, including RMA coordination for defective parts • coordinating with Compliance team on access list management for assigned data centers • maintaining 24x7 staffing and escalation path to address network incidents and SLA adherence • evaluating and adapting our training curriculum to the specific needs of hyperscale pods • coordinating the staffing of Field Technicians at our hyperscale pods

🎯 Requirements

• 10 years relevant experience and a Bachelor's degree in Engineering, Management Information Systems, another related field or its equivalent experience • extensive experience working with data center vendors and the data center environment • track record of solid employee development and engagement • drive for process improvement • experience guiding teams through process changes and realignments

🏖️ Benefits

• healthcare • 401K savings plan • company holidays • vacation (in the form of PTO) • sick time • family friendly benefits including parental leave • employee assistance program including a focus on mental and financial wellness