Sales Automation Projects Manager

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September 23

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Novakid Inc

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Education • Ecommerce • B2C

Novakid Inc. is an online English school designed specifically for children aged 4 to 12. The platform offers interactive lessons centered around language immersion with native-speaking teachers, tailored to align with European educational standards. Featuring various age-appropriate programs, speaking groups, and engaging learning materials, Novakid emphasizes a fun learning environment to build confidence and fluency in English for young learners globally.

201 - 500 employees

Founded 2017

📚 Education

👥 B2C

📋 Description

• Maintain, optimize, and further develop existing automated communication flows (e.g., WhatsApp, voice bots) • Design and implement new automation flows • Analyze current team processes and automation flows; propose, implement and assess improvements • Manage external providers and partners • Create and maintain JIRA tasks, process documentation, manuals, and recurring reports (weekly/monthly)

🎯 Requirements

• At least 3 years of experience in business process improvement and automation • Hands-on experience with low-code/no-code automation platforms (e.g., Workato, Zapier, Make, etc.) • Ability to visualize processes clearly and effectively (AS IS / TO BE diagrams) • Strong communication skills (ability to advocate for your approach and justify solutions) • Proactive mindset and problem-solving approach • Familiarity with prompt engineering (working with AI tools such as ChatGPT, Claude, etc.) • Experience independently creating and updating chat and voice bots, including writing and refining AI prompts • English proficiency at Upper Intermediate level or higher (used for documentation and collaboration with colleagues/providers) • Bonus: Basic SQL skills (to fetch and verify data) • Bonus: Experience working with complex, region-specific processes • Bonus: Ability to configure integrations (APIs, webhooks, databases) • Bonus: Solid analytical skills (including A/B testing, Excel, ROI evaluation of implemented changes)

🏖️ Benefits

• 100% remote work (core hours GMT+3) • A friendly, international team that values collaboration and innovation • Unlimited paid holidays — we care about outcomes, not clock hours • The chance to shape the future of automation in a fast-growing global EdTech company