UX Researcher

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November 6

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Novakid Inc

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Education • Ecommerce • B2C

Novakid Inc. is an online English school designed specifically for children aged 4 to 12. The platform offers interactive lessons centered around language immersion with native-speaking teachers, tailored to align with European educational standards. Featuring various age-appropriate programs, speaking groups, and engaging learning materials, Novakid emphasizes a fun learning environment to build confidence and fluency in English for young learners globally.

201 - 500 employees

Founded 2017

📚 Education

👥 B2C

📋 Description

• Collaborating with cross-functional teams (Product Managers, Product Designers, UX Writers, Data Analysts) to determine and evaluate research topics. • Tracking and monitoring product performance in terms of usability using relevant data from multiple sources (e.g. testing, web analytics, customer feedback). • Planning and implementing user research strategies using quantitative and qualitative methodologies. • Developing strategies for effective research data analysis, visualization, and reporting to transform raw data into actionable business and design insights. • Advocating for the user and presenting research findings to diverse audiences through written and oral presentations. • Evaluating, configuring, and setting up research tools (e.g. testing platforms, participant recruitment, data repository). • Monitoring web accessibility in the product and managing the ongoing auditing process in collaboration with Product Managers and Front-end Engineers.

🎯 Requirements

• 4+ years / proven working experience in conducting UX research as a part of a user-centric design process. • Ability to perform all research-related tasks including research, planning, evaluating, deriving and sharing insights. • Strong knowledge in conducting qualitative research methods (e.g. user interviews, surveys, journey mapping, persona analysis). • Strong knowledge in conducting quantitative research methods (e.g. survey, usability testing, prototype testing, tree testing, cardsorting). • Experience with remote testing tools. • Experience in testing games or other media formats or a strong willingness to rapidly dive into its specifics. • BS in Human factors, Computer Science or similar field. • Excellent communication & presentation skills. • Fluent English. • Knowledge of some European or Asian language is a plus.

🏖️ Benefits

• Any location - remote work • Full-time contract • Flexible working hours, 40+ hours per week • Friendly young team • Interesting and promising project, looking forward to meeting you! • Bonuses and option program are available.