Client Delivery Leader – RPO

🕒 August 15

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NXTThing RPO

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 Private equity on 2021-09

HR Tech • SaaS • B2B

NXTThing RPO is a provider of recruitment process outsourcing (RPO) and talent acquisition services that blends advanced technology with a human-centered approach. The company offers a Talent Intelligence Platform, an AI-powered front-line hiring product (Personegy), recruitment marketing, and consulting/advisory in workforce planning and recruitment tech. NXTThing focuses on high-volume and enterprise hiring, employer branding, and data-driven hiring decisions to support clients across industries such as life sciences/pharmaceuticals, automotive/manufacturing, logistics, retail, hospitality and professional services.

📋 Description

• Execute services to drive client retention and success • Lead teams of recruiters, phone interviewers, and administrative staff to service client needs • Develop and execute recruitment plans focused on client outcomes, attracting talent, process efficiency, and retention • Build and drive plans to meet account and organizational goals • Manage and document client-requested process changes and communicate them to the team • Design or recommend new or updated processes and team configurations • Anticipate and minimize partnership risks • Prepare for and participate in project reviews with clients and senior management • Facilitate regular client status meetings • Develop and deliver client and management reporting • Lead recruiting operations, including sourcing, screening, and coordination • Manage day-to-day team performance against goals and objectives • Interview, hire, coach, manage, and develop employees; plan, assign, and direct work • Lead and deliver team meetings and partner with leadership on business reviews • Define and communicate individual and team metrics • Manage programs, events, and campaigns to build candidate pipelines and drive recruiting strategy • Serve as frontline escalation point for client and recruiter issues; escalate as appropriate • Provide expertise on technology systems and tools • Communicate relevant project information to leadership • Escalate and resolve issues in a timely manner

🎯 Requirements

• Bachelor's Degree, preferably in Human Resources, Business Administration, or another complementary field • Minimum of five years' results-oriented leadership experience in recruiting • Strong understanding of the overall recruitment process • Sound judgment, data management, and reporting experience • Ability to handle complex information and client requests • Previous supervisory experience required • Experience leading virtual and on-site teams in a corporate talent acquisition function, in-house or in an RPO environment • Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools • Strong proficiency in Microsoft Office Suite, including Excel, PowerPoint, and SharePoint

🏖️ Benefits

• Inclusive environment for the team, clients, and communities • Opportunities to learn and grow your career