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Customer Operations Specialist

Job not on LinkedIn

November 5

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Logo of Octopus Energy

Octopus Energy

Energy ‱ Telecommunications

Octopus Energy is a UK-based energy supplier that offers innovative smart tariffs and renewable energy solutions. Known for its award-winning customer service and commitment to a greener future, Octopus Energy provides great value for the long term with prices historically cheaper than any other large supplier. As one of Europe's leading investors in renewable energy generation, the company is highly trusted, holding a five-star customer service rating. Octopus Energy offers a variety of tariffs tailored for smart meters, solar energy, and electric vehicles, emphasizing cost savings and environmental benefits. Octopus Energy has also expanded internationally with operations in several countries, including Germany, Spain, France, Italy, Japan, New Zealand, and the USA.

1001 - 5000 employees

Founded 2016

⚡ Energy

📡 Telecommunications

📋 Description

‱ Handle customer inquiries over email and chat ‱ Ensure high-quality support for EV drivers ‱ Stay updated with the latest Electroverse features ‱ Collaborate with the team to improve customer experiences

🎯 Requirements

‱ Fantastic written communication skills ‱ Organised with day-to-day operations ‱ Willingness to tackle new problems ‱ Technical problem-solving skills ‱ Interest in EVs and EV tech

đŸ–ïž Benefits

‱ Remote work 2-3 days a week ‱ Flexible working hours

Apply Now

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