Account Manager

🕒 July 8, 2025

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Octus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

🤝 B2B

📚 Education

👥 HR Tech

B2B • Education • HR Tech

Octus is a platform that connects professionals, enabling them to explore job opportunities, enhance their skills through various courses, and engage with a broad community. It offers resources for career development and networking, along with tools for job postings and recruitment. The platform emphasizes continuous learning, professional growth, and collaboration within a professional network.

📋 Description

• Account Managers are responsible for managing and growing relationships with a book of accounts (banks, law firms, or buyside firms) through subscription renewals and expansion. • Manage all aspects of the renewal cycle for Octus’ subscription relationships covering a book of accounts • Manage key client interactions with a focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention • Build a strong knowledge of your client base in order to identify and close cross sell opportunities, which is fundamental to achieving your quota • Collaborate with customer success to deliver excellent client service and customer experience • Coordinate with Octus’ product team to identify opportunities for product and platform enhancements • Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy

🎯 Requirements

• 5+ years of progressive experience in an account management role selling to buyside firms or banks, preferably with experience working in credit. • Ability to manage complex institutions involving multiple teams and stakeholders. • Proven ability to develop a deep knowledge of a complex suite of products (such as datasets, API feeds and research). Proven success in hitting quota and executing on cross-sell opportunities. • Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams • Excellent interpersonal, verbal and written communication • Experience with Salesforce required • Ability to work in a hybrid schedule (3 days in office per week)

🏖️ Benefits

• competitive health benefits • matched 401k and pension plans • PTO • generous parental leave • gym subsidies • educational reimbursements for career development • recognition programs • pet-friendly offices (US only)