General Manager, Platform

Job not on LinkedIn

August 21

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Offchain Labs

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Crypto • Web 3 • Blockchain Technology

Offchain Labs is a venture-backed company founded at Princeton that specializes in developing blockchain technologies, particularly for scaling the Ethereum network. Known for its groundbreaking Arbitrum technology, Offchain Labs offers a suite of products aimed at enhancing Ethereum's capabilities, including Arbitrum One, Arbitrum Nova, and Arbitrum Orbit. The company also provides tools like Prysm, a leading consensus client for Ethereum, and Stylus, a programming environment for deploying EVM-compatible smart contracts. Offchain Labs focuses on creating innovative and accessible solutions for developers, businesses, and individuals to utilize Ethereum effectively.

11 - 50 employees

Founded 2018

₿ Crypto

🌐 Web 3

📋 Description

• Product Strategy & Roadmap: Define and own the end-to-end product strategy for OCL’s blockchain platform, inclusive of services ranging from chain deployment, to smart account infrastructure, to novel protocol developments. Develop and manage a compelling product vision that balances rapid iteration with commercial viability. • Product Development & Launch: Oversee the full product development lifecycle – from user research, customer validation, concept prototyping, and design, through development, testing, and public launch. Manage a growing portfolio of products that power the most compelling onchain experiences. • Customer Focus & Product Excellence: Maintain a razor sharp focus on delivering value to teams building onchain applications. Work directly with our users and customers to shape industry-leading products, and serve as a key stakeholder in the sales and business development process. Ensure that everything we ship as part of our platform offering is class-leading with no compromises on security, performance, or ease-of-use. • Cross-Functional Management: Build and lead a high-performing organization including product and design teams; coordinating closely with engineering leads. As a business unit leader, coordinate cross-functionally with Legal/Compliance (to navigate evolving crypto regulations), Security, Marketing, and Partnerships. Manage the Platform team’s KPIs and budgets, and communicate progress to OCL leadership. • Commercial & Ecosystem Responsibilities: Develop the commercial strategy (e.g. potential revenue streams, growth and go-to-market strategies) and success metrics for our platform offering. Forge partnerships within the Arbitrum and broader Ethereum ecosystem to drive impact across our products. Represent the product(s) externally as a thought leader – evangelizing our offering at industry events, and with key partners or early adopters, to drive adoption and trust.

🎯 Requirements

• Proven Product Leadership: 10+ years in product management with 5+ years at a senior leadership level (Director, Head of Product, VP, or General Manager). Demonstrated success launching and scaling a platform or SaaS business – ideally within crypto or financial technology – from the ground up to large user bases (e.g. from 0 to hundreds of customers). • Domain Expertise: Deep knowledge of digital wallets, payments, or Web3 products. Experience in consumer fintech (digital banking, payment apps, etc.) or crypto is required – mixed Web2/Web3 experience is a plus. Familiarity with blockchain tech, Ethereum ecosystem, and self-custody wallets is highly desirable, or a strong ability to learn these quickly. • UI/UX & Design Sense: A keen product design sensibility with a user-centric approach. Track record of delivering products known for excellent usability and clean UX. Ability to translate complex technical concepts into simple, elegant user experiences (for example, abstracting away blockchain complexities for everyday users). Strong acumen for bringing production-grade products to market and maintaining quality over time with improvements and new releases. • Strategic and Commercial Acumen: Visionary mindset to shape product strategy aligned with company goals, paired with data-driven decision-making. Understands product metrics, growth funnels, and can define OKRs. Business savvy to identify market opportunities. Experience defining go-to-market strategies and driving user growth/engagement metrics is important. • Leadership & Execution Skills: Strong people leader able to recruit and build a diverse team. Excellent project management skills with the ability to prioritize effectively in a fast-paced, ambiguous environment. Has led cross-functional teams and can coordinate between technical, creative, and business stakeholders. Exceptional communication skills to articulate vision and strategy to both internal teams and external partners/users.

🏖️ Benefits

• Remote-first global workforce + NY office • Annual company offsite + team onsites • Professional reimbursement program (facilitates industry conference attendance, certifications, and more) • Medical, dental & vision coverage (US + some other countries) • 401k retirement plan + company match (US only) • Wellness stipend • Home office set up / ergonomic equipment program