Retention Manager

🕒 March 18

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OKTOBER

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🛍️ eCommerce

🤝 B2B

eCommerce • B2B

OKTOBER is an Amsterdam-based retention agency that helps Shopify brands increase lifetime value and generate predictable cash flow through email, SMS, loyalty programs, and customer-journey optimization. They offer an LTV Accelerator on monthly retainers, plug into clients' tech stacks quickly, and deliver tailored playbooks, testing, and AI-powered personalization to boost repeat purchase rates and retention-driven revenue. Trusted by 50+ Shopify scaleups, OKTOBER focuses on long-term customer loyalty and turning one-time buyers into repeat customers.

📋 Description

• Own results & relationship for 4 Shopify brands doing over 5M/y • Write your own copy and work with our strong design team to make it bang • Grow our collective knowledge by sharing tools, frameworks and ways of thinking

🎯 Requirements

• 2+ years hands-on Klaviyo experience • Full funnel understanding, not just email metrics • Strong relationship builder and proven client-facing experience • Agency background or 8fig+ brand experience

🏖️ Benefits

• Direct access to founders of the fastest growing e-commerce brands world wide • Clear growth path into specialist or manager position • Access to all tools, data, courses and coaches you need for being successful