Senior Quality Engineer

🕒 February 11

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Olo

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

☁️ SaaS

🛍️ eCommerce

🤝 B2B

💰 $103.3M Post-IPO Equity on 2021-11

SaaS • eCommerce • B2B

Olo is a restaurant technology platform that helps restaurants streamline their operations, enhance guest experiences, and increase sales. It provides comprehensive solutions for online ordering, delivery, catering, payment processing, and guest engagement through its fully integrated systems. Olo enables restaurants to leverage guest data to improve marketing strategies and optimize service through features like the Guest Data Platform and personalized marketing solutions. By using Olo, restaurants can manage digital orders, reduce fraud, and benefit from insights that drive growth and profitability. With a focus on online sales and customer relationship management, Olo partners with over 700 restaurant brands to enhance their digital capabilities and facilitate profitable growth.

📋 Description

• Drive continuous improvement of Whole Team Quality (WTQ) practices by advising teams on shared quality ownership and establishing quality processes and metrics that align with Agile goals. • Drive collaboration with stakeholders through deep product knowledge by implementing cross functional quality initiatives that prevent organisational silos. • Develop and maintain automated test suites using modern frameworks (e.g Selenium, Playwright, Appium) embracing AI-enhanced functionality to optimise test coverage and reduce manual effort. • Plan and conduct hands-on exploratory testing complimenting the WTQ approach to identify edge cases, usability issues, and defects. • Perform hands-on API and integration testing using automation tools such as Postman and REST Assured. • Conduct hands-on cross browser and mobile app testing across devices and platforms, utilising cloud-based testing services and device farms. • Evaluate and implement emerging AI testing tools and technologies to maintain competitive advantage in quality engineering practices. • Mentor team members on automation best practices, AI integration techniques, and hands-on testing methodologies. • Support hiring by conducting technical interviews and evaluating candidates' automation and hands-on testing capabilities. • Partner with engineering stakeholders to develop transparent test strategies, plans and metrics. • Partner with Customer Success to investigate user feedback, document reproduction steps, and drive defect resolution. • Provide regular, transparent updates on test execution status delivered to leadership and project stakeholders.

🎯 Requirements

• Bachelor's Degree in Computer Science, Software Engineering, Information Systems or equivalent practical experience. • 5+ years of hands-on experience in Quality Engineering, Test Automation Development, or Software Testing. • 2+ years building and maintaining automated test frameworks from the ground up using C#, Python, Java, JavaScript, or TypeScript with tools such as Selenium WebDriver, Cypress, Playwright, XCUITest, Espresso and Appium. • Strong experience with API testing tools and frameworks (Postman, REST Assured, SoapUI). • Hands-on experience with AI testing platforms such as Claude Code, Copilot, Cursor, or similar intelligent testing solutions. • Proven track record of reducing test execution time and improving test reliability through automation and AI solutions. • Experience with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, CircleCI) and automated test integrations. • Experience with containerisation and cloud technologies (Docker, Kubernetes, AWS, Azure) for test environment management. • Proficient in test data generation and QA environment maintenance leveraging AI where appropriate. • Experience in leveraging observability and monitoring tools to ensure continuous quality validation.

🏖️ Benefits

• Flexible working hours • Professional development opportunities