Customer Insights Researcher

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £27k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Once For All

Once For All

501 - 1000 employees

☁️ SaaS

🤝 B2B

🏪 Marketplace

SaaS • B2B • Marketplace

Once For All is a European SaaS company and B2B marketplace that provides supply chain management and compliance solutions for the built environment. Its cloud-based platform combines artificial intelligence with public and proprietary compliance and credential data to help construction, building maintenance, and utilities organisations source suppliers, manage compliance and supply-chain risk, demonstrate ESG credentials, and discover new work opportunities. The company operates multiple schemes and a large network of buyers and suppliers across Europe to streamline procurement and supplier verification.

📋 Description

• Research and collect details of tenders • Involved in ongoing research of tenders up to submission date • Gathering post tender information • Making calls to clients to get information on new tenders • Keeping rapport and asking questions • Administering all gathered information onto the system

🎯 Requirements

• Experience of being on the phone • Experience in sales, customer service or similar • Great with Administration

🏖️ Benefits

• Wellness fund or *Private Medical Insurance (dependent upon role) • Pension • Life Assurance x 3 • 25 days holiday plus 8 Bank Holidays • Ongoing continual professional development (CPD) • Holiday purchase Scheme up to 5 days • 1 paid and 1 unpaid volunteering day • 24/7 and 365 Days Employee Assistance Programme • Team and company offsite events • Specsavers eye care voucher • Free Tea, Coffee and fruit every week – Basingstoke office

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