Senior Software Engineer – Production Engineering

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One Identity

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $3M Venture Round on 2004-07

Cybersecurity • SaaS • Enterprise

One Identity is a company that specializes in identity and access management solutions, focusing on protecting digital identities and simplifying user access across organizations. They offer a comprehensive suite of products designed to secure privileged access, govern user identities, and streamline compliance with regulations through automation. Their platform integrates AI-driven insights to enhance security and operational efficiency, supporting both on-premises and cloud environments.

📋 Description

• Own production operability by debugging complex issues, improving system visibility, and eliminating recurring problems at the source • Improve mean time to detect (MTTD), mean time to resolve (MTTR), and recurrence rates for issues • Identify systemic issues and eliminate recurring problems through code fixes, architecture improvements, and better operational tooling • Improve observability across services — logs, metrics, and alerting — for faster diagnosis and resolution • Partner closely with product teams to feed production learnings back into design and development

🎯 Requirements

• 4+ years of software engineering experience with ownership of production systems, reliability, or operational improvements • Strong backend development experience (Ruby, Node.js, or similar) • Solid understanding of REST APIs, service contracts, and software design principles • Experience working across backend services, APIs, and production systems

🏖️ Benefits

• Strong production debugging experience in distributed systems • Experience troubleshooting complex, customer-impacting issues under real-world conditions • Deep familiarity with observability tools (Datadog or similar — logs, metrics, APM, tracing) • Experience building and operating services in AWS or similar cloud environments • Willingness to participate in a mandatory 24/7 on-call rotation • Experience using, or strong interest in, AI-powered development tools (e.g., GitHub Copilot, ChatGPT, Cursor)