Special Servicing Asset Manager

Job not on LinkedIn

🕒 August 31

🐊 Florida – Remote

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💵 $75k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

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Logo of International Luxury Hotel Association

International Luxury Hotel Association

11 - 50 employees

Founded 2012

🤝 B2B

✈️ Travel

🏨 Hospitality

B2B • Travel • Hospitality

International Luxury Hotel Association is a global organization that serves the luxury hotel sector by promoting best practices, sustainability, and innovation in hospitality. It provides resources, networking opportunities, and educational programs to elevate the standard of luxury hospitality worldwide, fostering collaboration among industry stakeholders and encouraging a commitment to excellence.

📋 Description

• Administer loss mitigation, remedy enforcement and liquidation tasks for an assigned portfolio of geographically diverse, non-performing commercial/business purpose mortgage loans • Contact defaulted commercial loan borrowers, identify default reasons and develop resolution plans • Assess borrower financial situations, property operations and property conditions • Review business and individual credit reports, asset searches, loan documents and servicing agreements • Prepare and verify calculations for legal demands • Negotiate borrower workouts within lender-client parameters • Structure loan modification and forbearance agreement terms • Review property valuation reports and perform or review collateral property inspections • Prepare formal business plans covering default reasons, enforcement options, alternative strategies and servicer recommendations based on net present value analysis • Direct and monitor third-party vendors, including legal counsel, inspectors, appraisers, property managers, investigators, receivers, brokers, contractors, title agents and insurance adjusters • Prepare asset disposition projections, including recovery amounts, losses and timelines • Provide instructions for posting and disbursement transactions • Maintain accurate status reports on assigned assets • Support Commercial Primary Servicing representatives with borrower outreach, market analysis and investor inquiries • Comply with Company training, compliance, audit and reporting requirements • Identify operational issues and suggest solutions • Administer defaulted loan sales • Administer complex REO activities, including directing property managers and brokers, assessing property condition and preparing or reviewing budgets • Establish borrower contact within 5 business days of transfer to special servicing • Complete formal business plans within 45 days of transfer • Provide monthly written qualitative status comments and update formal business plans at least every 180 days • Set expectations for third-party vendors and provide departmental instructions within servicing standards • Maximize recovery for lender clients • Complete at least 40 hours of annual Company training • Complete other assigned activities and duties

🎯 Requirements

• Minimum 5 years’ experience managing defaulted commercial business purpose loans secured by commercial use, mixed use, SFR/multifamily rental and/or SFR/multifamily transitional properties • Strong understanding of lender default remedies and enforcement strategies, including foreclosure, trustee sales, receivership, UCC sales and bankruptcy strategies • Strong understanding of loan covenants and covenant compliance • Strong understanding of CRE income property fundamentals, including income property operations analysis and borrower financial analysis • Strong understanding of commercial real estate loan documentation • Strong verbal and written communication skills • Strong negotiation skills • Ability to work independently with minimal supervision • Strong problem-solving and decision-making skills • Ability to comply with detailed reporting requirements • Ability to work under pressure, meet deadlines and adjust to changing priorities • Proficiency with Microsoft 365 Suite, Adobe applications and commercial loan servicing applications such as REALSynergy, Strategy and Enterprise • Teamwork skills to collaborate with associates in multiple departments • Prior underwriting experience for commercial business purpose loans secured by multifamily, mixed use, commercial use, SFR investor rental and/or SFR/MFR construction/residential transition properties • Prior rental property management experience • Availability for occasional travel of 5%-25% • Must pass the Company’s Background Screening process prior to beginning employment • May be required to pass client-specific background checks or Federal/State licensing requirements, if applicable

🏖️ Benefits

• Bonus based on performance, subject to applicable plan terms • Medical, dental and vision coverage • Up to 3% match on 401(k) contributions • Generous paid time off • Company-paid life, accident and disability coverage • Mental, physical and financial wellness programs • Remote work arrangement

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