Laborde Earles Injury Lawyers
At the Laborde Earles Injury Lawyers, we invest time, effort, and money into our clients’ cases to maximize the results that can be obtained. After suffering injuries in an accident, whether involving an automobile or a workplace hazard, you will want to ensure that you have a strong legal advocate on your side.
51 - 200 employees
Legal Assistant, Accident Report Specialist
Job not on LinkedIn
October 7
🗣️🇪🇸 Spanish Required
Laborde Earles Injury Lawyers
At the Laborde Earles Injury Lawyers, we invest time, effort, and money into our clients’ cases to maximize the results that can be obtained. After suffering injuries in an accident, whether involving an automobile or a workplace hazard, you will want to ensure that you have a strong legal advocate on your side.
51 - 200 employees
📋 Description
• Obtain and review accident reports from law enforcement agencies and departments of transportation. • Accountable for requesting, receiving and documenting accident reports. • Request/download accident report. • Confirm DOI (Date of Incident) • Accountable for documenting case data. • Add all parties to case management software (Litify). • Send accident information to Precedent to open claims. • Accountable to claims setup. • Set up claims in case management software (Litify). • Add details to Insurance tab in case management software (Litify). • Add accident information to Details tab in case management software (Litify). • Send Chatter to Paralegal when the above is complete via case management software (Litify). • Accountable for attorney input regarding investigative materials and follow-up. • Ask attorney if we need police photos, witness statements, body or dash cam footage. If yes, request those items requested by attorney. • Accountable for updating Paralegal with Tasks status every 7 days via case management software (Litify) Chatter.
🎯 Requirements
• Fluent in English – excellent oral and written communication skills • Bi-lingual (English/Spanish) is a plus • Data entry and record keeping • Attention to detail • Ability to manage multiple follow-up tasks with accuracy and prioritization • Multi-tasking across phone and email handling high volume / stress • Confident and strong judgment • Problem analysis and problem-solving • Professionalism and confidentiality • Willingness to perform any/all tasks as assigned by supervisor and/or firm leadership in support of the firm’s growth and success • High school diploma or equivalent • Cloud-based systems • Basic understanding of legal terminology and case types – motor vehicle accidents, premises liability, etc. • Proficient with Windows and/or macOS with basic troubleshooting/computer literacy • Document management – Microsoft Office Suite (Word, Excel, Outlook) and Nitro PDF • E-signature platforms (DocuSign) • Case management systems (CMS) – Litify or Salesforce are a plus • Softphone applications/dedicated business phones with call recording/monitoring VoIP systems (Zoom, Teams, Vonage, RingCentral) • Data privacy regulations / adherence to HIPAA (USA) or GDPR (outside of USA) • 1-3 years customer service experience, preferably within legal, medical or insurance industries
🏖️ Benefits
• Prolonged periods sitting at a desk and working on a computer
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