Site Reliability Engineer – SRE

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October 2

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OpenFX

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Fintech • Banking • eCommerce

OpenFX is a modern financial infrastructure company that specializes in real-time cross-border payments. It provides a comprehensive solution for finance teams, enabling quick and efficient money movement across various global corridors with support for over 40 currency pairs. OpenFX offers features such as instant settlements, transparent pricing, and 24/7 availability, allowing clients like payment service providers and neo banks to optimize their operations without historical banking limitations.

1 - 10 employees

Founded 2024

💳 Fintech

🏦 Banking

🛍️ eCommerce

📋 Description

• Serve as first responder for production incidents during U.S. operating hours (±2h EST). • Lead triage during outages, analyzing logs, metrics, and traces to identify root causes. • Drive incident postmortems and follow-ups to prevent recurrence. • Communicate clearly and quickly during incidents to internal stakeholders. • Own reliability outcomes across all OpenFX systems, with a focus on uptime, latency, and error budgets. • Enhance observability through logging, metrics, alerting, and dashboards. • Optimize on-call processes and ensure smooth handoffs across IST, EST, and PST coverage. • Partner with DevOps and engineering pods to implement fixes or approve production changes. • Proactively identify systemic reliability risks and propose improvements. • Contribute automation and tooling to reduce manual incident handling. • Champion best practices in reliability engineering and operational excellence.

🎯 Requirements

• 5+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering. • Proven experience leading incident response, running postmortems, and communicating during outages. • Strong background with cloud infrastructure (AWS preferred), container orchestration (Kubernetes, ECS), and Infrastructure-as-Code (Terraform, CloudFormation). • Familiarity with observability stacks (e.g., Prometheus, Grafana, Datadog, ELK, OpenTelemetry). • Ability to triage errors at both the infrastructure and application level, and escalate effectively when deeper intervention is required. • Ownership mindset with strong communication skills in high-pressure situations.

🏖️ Benefits

• Competitive salary and benefits package. • Equity in a rapidly growing company. • Opportunity to work on mission-critical infrastructure in fintech. • A collaborative team culture with a bias toward ownership and outcomes. • The chance to make a direct impact on the resilience of global financial infrastructure.