Director of Product Management

🕒 June 2

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $15M Series A - OpenLoop Health on 2023-03

SaaS • B2B • Enterprise

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Lead the PM organization, with all product managers reporting and designers reporting to you. • Own and communicate the product roadmap, timelines, and resource allocation across 7–8 cross-functional pods. • Oversee all product lines • Serve as the primary product representative to senior leadership • Partner closely with incoming engineering directors and engineering managers to align roadmaps and delivery. • Write roadmaps, design docs, and PRDs directly—our leaders are makers, not just managers. • Drive AI adoption across the PM team: every PM should have a proper AI workflow, and no PRD should be written from scratch. • Push back on leadership, when you believe the roadmap needs to change, backed by data and clear reasoning. • Champion bottom-up product development in addition to executing top-down priorities. • AI is embedded in everything we do. The right candidate will be genuinely excited to talk about their personal and professional AI setup at length.

🎯 Requirements

• Strong opinions, held loosely: you'll argue your position, but pivot quickly once a decision is made and execute with full commitment. • Hard on execution—you hold yourself and your team to high delivery standards. • Comfortable doing hard pushbacks to senior leadership; you ask 'why' often and proactively. • A bottom-up builder: you generate product initiative from the ground up, not only from strategic directives. • A hands-on driver who writes PRDs and takes products end-to-end rather than delegating the details. • B2B platform experience, especially around data pipelines and AI-powered tooling.

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance, Pet insurance, and more