Provider Operations, Support

🕒 March 28

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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Logo of OpenRouter

OpenRouter

1 - 10 employees

Founded 2023

🤖 Artificial Intelligence

☁️ SaaS

📚 Education

Artificial Intelligence • SaaS • Education

OpenRouter is a platform providing a unified interface for interacting with various large language models (LLMs). It focuses on delivering better prices and uptime without the need for subscriptions. The platform supports multiple AI tasks and showcases models like Mistral Small 3 and DeepSeek R1 Distill Qwen 32B, which are designed for fast performance and high accuracy. OpenRouter also features gaming and coding tools that enhance usability across different sectors such as marketing, finance, and education.

📋 Description

• Run end-to-end launch playbooks: scoping, test plans, latency/quality checks, pricing & quotas, docs, and announcement assets. • Coordinate with model providers to integrate, QA, and hit ship dates. • Maintain clear versioning and release notes; manage deprecations and migrations. • Build internal tools to help speed up the model onboarding process. • Build internal evals to evaluate models and endpoints quickly. • Document internal processes and prime them for automation.

🎯 Requirements

• 2-3 years in a startup, solutions engineering, product ops, or similar. • Comfortable building demos and scripts; can read API docs and troubleshoot with logs/cURL/Postman. • Experience with TypeScript/JavaScript and/or Python. • Git-literate. • Bonus: familiarity with LangChain/LlamaIndex, benchmarking/evals, or basic cloud/observability. • Ambitious owner, fast learner, bias to ship. • Passionate about AI and developer experience. • CS/Engineering degree is a plus, not required with demonstrated technical aptitude.

🏖️ Benefits

• A front-row seat to real-world LLM adoption and access to cutting-edge models. • Growth into specialized or senior roles as we scale. • Collaborative, high-ownership environment. • Competitive compensation, benefits, and equity.

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