Care Coordinator – Administrator

🕒 June 17

🇬🇧 United Kingdom – Remote

💵 £25.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 60%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ortus - Communication et information en Santé

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Ortus is a healthcare support company that provides document management, pharmacy services, and GP support specifically designed for NHS practices. The company offers bespoke solutions, enabling practices to utilize funding for administrative and healthcare tasks without the need for extensive recruitment or management. With a strong emphasis on compliance and information governance, Ortus enhances efficiency and operational capacity within healthcare settings, serving a diverse range of practices across the UK.

📋 Description

• Monitor and manage incoming triage tickets across supported GP practices, ensuring each is actioned within agreed timeframes • Accurately record and update information and triage data across EMIS, SystmOne, and Docman • Route and reassign triage tickets to the appropriate GP • Send patient questionnaires, track completion, and ensure readiness for GP review • Maintain accurate records and documentation in line with information governance standards • Provide general administrative support across Ortus services • Liaise with practice staff and the clinical team to keep workflows running smoothly and flag issues early

🎯 Requirements

• Prior experience in a GP practice is essential • Hands on experience with clinical systems • Strong organisational skills and the ability to manage a high volume of tasks accurately in a remote setting • Excellent written and verbal communication, for working with both patients and healthcare professionals • Confident with computers and office software • Self-motivated and proactive, with the ability to work well within a remote team • A calm, accurate, detail-focused approach — much of this role is about making sure nothing slips through the cracks • The right to work in the UK • An enhanced DBS check (we will arrange this) • Completion of data security and information-governance training (provided by us) • A private, secure space to work from home

🏖️ Benefits

• £13 per hour • 28 days' paid holiday per annum (including bank holidays) • Company pension • All equipment supplied • A genuine opportunity to grow within an agile and vibrant business • Career progression and professional development are actively supported