System Administrator, Nearshore Preferred

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November 27

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OSR Manage

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B2B • Sales • SaaS

OSR Manage is a company that specializes in fractional sales management specifically for Managed Service Providers (MSPs). Since 2010, they have focused on developing strategic sales systems and enhancing the sales process, ensuring measurable results and enabling company growth. They offer services such as recruiting, training, and managing salespeople, aiming to create a structured and accountable environment for sales representatives. Their mission is to empower MSPs and channel partners to expand their sales departments effectively and sustainably.

11 - 50 employees

Founded 2013

🤝 B2B

☁️ SaaS

📋 Description

• Manage internal technology systems including RMM, PSA, EDR, SIEM, DNS filtering, ITDR, application whitelisting, and RPA platforms • Develop, optimize, and document automation workflows to improve operational efficiency • Serve as the technical escalation point for Level 1 and Level 2 support teams • Execute IT projects within timelines and budgets, coordinating across teams • Maintain robust security posture across all internal and client-facing systems • Mentor junior team members and provide guidance on best practices • Report on technical metrics, project progress, and system performance to leadership

🎯 Requirements

• 3–5 years of hands-on experience in a Managed Service Provider (MSP) environment • Strong expertise in RMM and PSA platforms, enterprise security tools, and automation platforms • Excellent communication skills for explaining technical concepts to non-technical stakeholders • Proven project management skills and ability to meet deadlines • Self-motivated, detail-oriented, and committed to thorough documentation • Willingness to learn and adopt new tools, particularly RPA and AI-based automation

🏖️ Benefits

• Fully remote position with a U.S.-based team • Competitive monthly pay with opportunities for career growth • Be part of a rapidly scaling MSP with plans to 10x the business in 5 years • Work on AI-powered automation and innovative IT solutions • Supportive and growth-oriented work culture with direct access to leadership