Senior Manager, Field Engineering

October 28

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

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Otis Elevator Co.

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Transport • Enterprise

Otis Elevator Co. is a leading global provider of elevator and escalator manufacturing, installation, and service. With over 2. 3 million units maintained worldwide, Otis facilitates the daily movement of billions, making it one of the most recognizable names in urban mobility. The company offers a wide range of products from low-rise to high-rise elevators, alongside modernization and safety upgrades. Otis is known for its commitment to technological innovation, safety, and sustainability, with its products being integral to many iconic buildings and busy transport hubs worldwide.

10,000+ employees

Founded 1853

🚗 Transport

🏢 Enterprise

📋 Description

• Troubleshooting malfunctioning equipment and determining corrective actions • Providing training on all types of equipment • Designing and delivering field education classes • Ensuring quality of all service work, new installations, and modernization • Consulting with engineering personnel on equipment issues and suggesting changes • Interacting with customers to explain technical problems • Leading and influencing team members and customers through challenging situations

🎯 Requirements

• 5+ years relevant technical elevator experience required • Ability to work in a highly team-oriented and dynamic environment • Strong written and verbal communication skills • Self-motivated and able to manage many simultaneous projects • Strong leadership skills, goal-orientated, strong time management and organizational skills • Working knowledge of Otis and non-Otis software, as well as preferred experience with current and vintage Otis and non-Otis products

🏖️ Benefits

• Opportunities for training and development • Supportive environment • Employee Scholar Program • Opportunities to work alongside experienced professionals