Sales Training Program Manager

Job not on LinkedIn

🕒 November 3

🇺🇸 United States – Remote

💵 $109.1k - $147.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Outset Medical, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $300M Post-IPO Debt on 2022-11

Healthcare • Consulting • Logistics

Outset Medical, Inc. is a medical technology company that specializes in providing innovative dialysis solutions. Their flagship product, Tablo, is designed to simplify and enhance the dialysis process, reducing costs and complexity. Tablo offers an all-in-one device for health systems to treat dialysis patients across various settings, including hospitals and home environments. The device supports multiple dialysis modalities and features cloud-based monitoring, enabling efficient data management and improved patient outcomes. Outset Medical aims to make dialysis more accessible and efficient for patients with acute and chronic renal failure, catering to needs in both clinical and home settings.

📋 Description

• Lead quarterly learning-needs analysis using business priorities, performance data, field observations, learner feedback, and Sales Leadership input. • Build and maintain the commercial training roadmap, learning calendar, competency framework, and role-based development pathways. • Define learning objectives, target behaviors, assessment methods, and reinforcement plans. • Manage training programs end to end, including scoping, stakeholder alignment, design, development, launch, assessment, iteration, and communication. • Design onboarding curricula, quarterly sales training, product-launch learning, and advanced capability programs for capital sales professionals. • Create instructor-led, virtual, blended, and digital learning experiences. • Develop facilitator guides, participant materials, job aids, simulations, assessments, certification tools, and field-reinforcement resources. • Translate complex clinical, technical, and commercial information into practical content with subject-matter experts. • Create standards, materials, and train-the-trainer frameworks for volunteer Sales trainers. • Conduct ride-alongs and structured field observations to evaluate learning transfer and training needs. • Measure program effectiveness using competency models, assessments, learner feedback, adoption measures, and business indicators. • Gather voice-of-field and voice-of-customer insight from commercial stakeholders and customers. • Synthesize findings into recommendations for the Director of Sales Effectiveness and commercial leaders. • Continuously improve curricula, tools, and quarterly priorities. • Partner with the Senior Sales Trainer and coordinate subject-matter experts, facilitators, vendors, technology, and logistics. • Collaborate with Strategic Accounts, Clinical Excellence, Marketing, Product, and other partners. • Maintain content governance, version control, learning records, and program documentation.

🎯 Requirements

• Bachelor’s degree or equivalent experience. • Demonstrated experience owning sales training or enablement programs from needs analysis through design, launch, measurement, and continuous improvement. • Experience supporting capital equipment sales, preferably in medical devices, hospitals, health systems, or similarly complex healthcare environments. • Strong instructional-design capability and command of adult learning principles across instructor-led, virtual, blended, and digital formats. • Proven program-management skills, including the ability to manage multiple priorities, stakeholders, dependencies, and delivery timelines. • Experience developing competency models, assessments, certification approaches, and measures of learning effectiveness. • Strong facilitation, communication, and cross-functional influence skills. • Experience with learning-management systems and digital learning platforms. • Experience in dialysis, kidney care, MedTech, or another complex capital-equipment market. • Experience translating clinical, technical, or product information into commercial learning.

🏖️ Benefits

• 10% bonus • Opportunities to build skill and expertise in a fulfilling career • Challenge and ability to collaborate with great people • Professional development through skill-building and expertise-building opportunities

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