Sales Support Administrator

🕒 September 3

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🖥️ Administration

🚫👨‍🎓 No degree required

👻 Ghost score 31%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Outsourcey

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • IT outsourcing

Outsourcey is a leading remote staffing agency specializing in connecting businesses with skilled offshore talent. They simplify the outsourcing process for companies ranging from startups to Fortune 500 firms, offering flexible staffing solutions without long-term contracts or setup fees. By leveraging a vast network of qualified professionals, Outsourcey helps clients reduce operational costs while improving efficiency and scalability, ensuring that businesses can effectively meet their project demands across various industries.

📋 Description

• Provide day-to-day administrative support to the sales team, including maintaining customer records, updating sales information, preparing reports, and organizing documentation • Process, monitor, and update customer orders, ensuring accurate order details, pricing, shipping information, and status updates across e-commerce platforms • Respond to customer inquiries regarding products, orders, shipping, returns, and general sales questions through email, chat, or other digital channels • Assist sales representatives with quotes, invoices, product information, order follow-ups, and customer communications to help move sales opportunities forward • Maintain accurate product, inventory, pricing, and customer information within the company’s e-commerce and sales systems • Coordinate with fulfillment, warehouse, shipping, and other internal teams to resolve order discrepancies, delivery issues, returns, and customer concerns • Maintain spreadsheets, sales trackers, customer databases, and other records while preparing basic sales and operational reports as needed • Track outstanding customer and sales requests, follow up on pending orders or opportunities, and provide general administrative support to improve sales team efficiency

🎯 Requirements

• 1–3+ years of experience in sales administration, customer support, e-commerce, order processing, or a related administrative role • Familiarity with e-commerce operations, online orders, product catalogs, shipping processes, returns, and customer service workflows • Comfortable using e-commerce platforms, CRM systems, Microsoft Office/Google Workspace, spreadsheets, email, and other online business tools • Strong attention to detail • Excellent organizational, data-entry, time-management, and follow-up skills • Excellent written and verbal communication skills • Professional customer-service mindset • Ability to work independently while managing multiple priorities

🏖️ Benefits

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO • Work closely with a team of industry leaders who have successfully scaled BPOs in the past • Career growth and development opportunities