Customer Supply Chain Manager

Job not on LinkedIn

November 15

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $80k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔗 Supply Chain

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Pacifica Beauty

WebsiteLinkedInAll Job Openings

Beauty • Retail • eCommerce

Pacifica Beauty is a company that specializes in the production and sale of a wide range of beauty and personal care products. Their offerings include skincare, haircare, bath and body products, fragrance, and makeup. The company emphasizes vegan and cruelty-free ingredients across its collections, such as vegan collagen and aromatherapy-inspired scents. Pacifica Beauty also engages customers with quizzes to help them find suitable products and promotes various benefits like free gifts on purchases over a specified amount and a loyalty rewards program. They market special offers and seasonal sales, offering products like serums, perfumes, and personal care kits at discounted rates.

51 - 200 employees

Founded 1998

💄 Beauty

🛒 Retail

🛍️ eCommerce

💰 Private Equity Round on 2022-01

📋 Description

• Lead the CPFR process with customers i.e. Walmart/Target/Ulta to drive high in-stock rates, accurate forecasts, and strong OTIF performance. • Monitor and analyze system, including Walmart Retail Link, Luminate, and supply chain dashboards to track sales, inventory, and replenishment trends. • Develop and communicate weekly demand and inventory insights to internal teams and Walmart partners. • Align with Demand Planning, Sales, and Operations to ensure forecast accuracy for core and promotional items. • Manage new item setups, modular transitions, and promotional events to ensure smooth execution and supply continuity. • Identify risks in supply and demand, recommend corrective actions, and communicate potential service impacts early. • Track and improve key metrics: forecast accuracy, inventory health, OTIF, and weeks of supply. • Partner with Logistics and 3PL providers to ensure timely shipments and issue resolution. • Support continuous improvement initiatives across planning and replenishment processes.

🎯 Requirements

• Bachelor’s degree in supply chain, Business, or related field. • 3+ years of experience in demand planning, replenishment, or customer supply chain — ideally supporting Walmart. • Proficient in Walmart systems (Retail Link, Luminate, NOVA, Decision Support, SQEP, or Replenishment Tools). • Strong analytical and Excel skills; experience with data visualization tools (Power BI, Tableau) preferred. • Excellent communication and relationship management skills. • Ability to manage multiple priorities in a dynamic, fast-paced retail environment. • Experience in Beauty, CPG, or Retail industries a plus.

🏖️ Benefits

• Competitive salary and benefits package. • Opportunities for professional growth and development. • Employee discounts on Pacifica Beauty products. • A supportive and inclusive work culture that values diversity, creativity, and innovation. • Meaningful work that makes a positive impact on people and the planet.