Staff Insights Analyst

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🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

🧐 Business Analyst

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Paddle

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

💳 Fintech

🤝 B2B

💰 Debt Financing on 2022-05

SaaS • Fintech • B2B

Paddle is a comprehensive merchant of record and payment solution specifically designed for SaaS businesses. It provides a complete suite of products and services including billing, subscription management, pricing strategies, tax compliance, fraud protection, and more. Paddle helps software companies manage payments, streamline billing, and enhance customer retention with tools like ProfitWell Metrics and Price Intelligently. By handling sales taxes, fraud liability, and all aspects of the billing process, Paddle enables SaaS businesses to focus on growth without worrying about the complexities of global compliance.

📋 Description

• own insight projects end-to-end, from framing the right question to delivering a clear, actionable recommendation • use quantitative and qualitative data to identify root causes of commercial problems and opportunities • partner with product, sales, marketing, and finance to drive analysis that moves the needle • partner with Finance to model the impact of strategic options and quantify trade-offs • extract and manipulate datasets from Snowflake using SQL • apply statistical methods to draw defensible conclusions and use LLMs to interpret unstructured data • present recommendations to senior stakeholders, including the exec team, in a clear and compelling way • act as a trusted thought partner to business leaders, helping them frame problems and stress-test assumptions

🎯 Requirements

• commercially minded, you think in revenue and margin terms and can quickly find the financial 'so what' • have a broad understanding of a SaaS business across product, sales, marketing, and finance • can build data-driven narratives that are easy for executives to act on • proficient in SQL and statistics, and have used LLMs in real analytical workflows • deep experience in an analytics, strategy, or insights role at a high-growth tech company

🏖️ Benefits

• unlimited holidays • 4 months paid family leave regardless of gender • investment in learning • personal development via constant exposure to new challenges • an annual learning fund • regular internal and external training