Operations Supervisor

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November 3

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Page Personnel

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Recruitment • B2B

Page Personnel is a specialized recruitment and staffing firm within the PageGroup that connects jobseekers with employers across a range of professional sectors. Operating in Brazil (with local offices) and globally, it provides permanent, temporary and project staffing, RPO and executive search support through branded PageGroup channels, plus career resources, salary studies and recruitment technology tools to help companies hire and candidates find roles.

5001 - 10000 employees

Founded 1994

🎯 Recruiter

🤝 B2B

📋 Description

• Supervise the team, ensuring strong performance, control and organization of processes; • Monitor process, cost, overtime, absenteeism and turnover indicators and drive solutions for improvement; • Organize the work routines of operators and operational leaders, ensuring execution of basic activities (audits, housekeeping, training, headcount control (HC), etc.); • Provide tools, resources and development actions for your team to ensure operational efficiency and stability of production processes; • Ensure all processes are monitored using indicators and by establishing action plans; • Identify, implement and monitor process improvement opportunities through analysis of steps, information exchange with support areas and/or market knowledge; • Cascade performance indicator results to the entire team; • Ensure execution of standard work as defined in operational work instructions; • Engage the operations team to analyze process indicators and propose immediate corrective action plans; • Promote team engagement and integration; • Create and validate processes to improve operational efficiency; • Identify root causes of deviations and complex problems and define improvements together with leadership.

🎯 Requirements

• Bachelor's degree in Engineering, Logistics or related fields; • Advanced Excel; • Intermediate English; • Previous experience managing people and logistics operations; • Detailed understanding of the operations business model; • Process management driven by indicators, involving the team and establishing corrective actions; • Knowledge of tools such as kaizen, PDCA and 5S is desirable.

🏖️ Benefits

• Not specified