Senior Customer Success Engineer – Prisma AIRS

🕒 July 9

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Palo Alto Networks

WebsiteLinkedInAll Job Openings

10,000+ employees

🔒 Cybersecurity

🏢 Enterprise

💰 $1M Seed Round - Morta Security on 2013-02

Cybersecurity • Enterprise

Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.

📋 Description

• Redefine Customer Success with high-impact strategies • Serve as lead technical advisor to enterprise accounts • Architect scalable security solutions in complex environments • Guide enterprises on intelligent agents and automated security frameworks • Champion predictive analytics and operational metrics to mitigate risks

🎯 Requirements

• 5+ years of experience as a Senior/Lead Customer Success Engineer or similar role • Proven track record managing technical success for large enterprise clients • Expertise in data/information security and advanced API orchestration • Deep hands-on background in modern application development • Mastery of AI automation platforms and developer tools • Exceptional verbal and written communication skills

🏖️ Benefits

• Health insurance • Flexible working hours • Professional development • Remote work options