Technical Services Delivery Manager, Public Sector

🕒 September 17

🏛️ District of Columbia, North Carolina, +1 more states – Remote

🏛️ District of Columbia – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $151.2k - $207.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Palo Alto Networks

WebsiteLinkedInAll Job Openings

10,000+ employees

🔒 Cybersecurity

🏢 Enterprise

💰 $1M Seed Round - Morta Security on 2013-02

Cybersecurity • Enterprise

Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.

📋 Description

• Oversee a team of 10–15+ technical Professional Services Consultants and subcontractors • Deliver deployment, upgrade, and strategic security engagements across the Palo Alto Networks Cortex product suite • Lead hiring, career development, capacity scheduling, performance management, and promotions • Oversee service execution across SOC operations, endpoint protection, threat mitigation, cloud posture, runtime, AppSec, and automation workstreams • Partner with Sales and Account teams to scope engagements, generate SOWs, estimate LOEs, and pitch consulting and automation packages • Build strategic client relationships and serve as the primary escalation point for complex technical or operational issues • Safeguard project timelines, revenue targets, billable utilization, and customer satisfaction • Onboard, train, and manage third-party partners and contractors • Partner with the PMO on project planning • Contribute to operationalizing new service offerings and expanding technical training content for internal teams

🎯 Requirements

• 2+ years managing teams of 10+ technical resources • 5+ years delivering or supporting enterprise cybersecurity solutions • 3+ years leading government customer engagements • Strong understanding of public sector procurement and compliance frameworks, including FedRAMP, FISMA, and FAR • Understanding of federal/SLED account growth strategies • In-depth knowledge of SOC environments, Incident Response practices, Critical Security Controls, security engineering, SOAR operations, endpoint protection, and threat mitigation • Practical knowledge of AWS, Azure, and GCP • Knowledge of containerization, orchestration, AppSec, and CI/CD DevOps workflows • Base knowledge of the Palo Alto Networks Cortex product suite • Proficiency with Salesforce (SFDC), Clarizen, and G-Suite • Undergraduate or Master’s degree in Computer Engineering, MBA, or related technical field preferred • Ability to travel up to 20% across North America • Preferred certifications: CISSP, PMP, CCSP, or CISM • Must not require immigration sponsorship; the employer will not sponsor work visas for this position

🏖️ Benefits

• Restricted stock units may be included • Bonus may be included • Employee benefits are available (details linked in posting) • Reasonable accommodations for qualified individuals with disabilities or special needs