UGC Producer – Testimonials

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Palta

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

🤖 Artificial Intelligence

👥 B2C

🧘 Wellness

💰 $100M Series B - Palta on 2021-08

Artificial Intelligence • B2C • Wellness

Palta is a global holding company and portfolio of preventative digital health and wellness brands that build consumer-facing mobile apps and AI-powered virtual coaches. The group develops and operates large-scale B2C health and wellness products — including women's health, AI weight-management coaching, fitness coaching, and AI-driven skincare — with a focus on preventative care and personalized guidance. Palta emphasizes deep tech and data-driven solutions to make preventative healthcare and wellness accessible at scale.

📋 Description

• Grow and scale our testimonial ecosystem. • Source and onboard real users for testimonial campaigns across multiple channels, including Facebook Groups, in-app flows, and email outreach. • Understand testimonial pricing and compensation structures, communicate clearly with contributors, and manage negotiations when needed. • Handle testimonial agreements, consent forms, rights management, and payment coordination with high attention to detail and responsibility. • Maintain a clear and structured archive of all testimonial materials, contracts, and contributor statuses across Dropbox, Google Drive, Google Docs, and internal trackers. • Ensure all materials are properly labeled, organized, and accessible for Creative Production, Affiliate Marketing, and other internal teams. • Edit and retouch photos using AI to prepare visuals for internal teams and campaigns; Perform light video editing/marking in Adobe Premiere Pro to prepare raw materials for editors and production teams. • Be part of the creative production process: Actively participate in creative production discussions, design loops, brainstorming sessions, and performance reviews to better understand content needs and creative direction. • Understand marketing funnels, creative requests, and performance-driven content needs to help source the most relevant user stories and materials. • Adapt existing testimonial briefs and independently create new briefs based on campaign goals and previous successful examples. • Collaborate closely with Creative Production, CRM, Affiliate Marketing, and Support teams to ensure smooth workflows and timely delivery of assets.

🎯 Requirements

• Experience in testimonial coordination, UGC sourcing, content operations, community management, or user research. • Native or fluent English with excellent written and verbal communication skills — empathetic, organized, and user-first. • Strong organizational skills and comfort working with structured systems, trackers, archives, and follow-up cadences. • Ability to independently manage multiple contributors, deadlines, agreements, and creative requests simultaneously. • Basic to intermediate skills in: Adobe Premiere Pro, Photoshop, Google Workspace tools, File management systems (Dropbox, Google Drive) • High level of ownership and responsibility, especially when handling commercial-use materials, contributor payments, agreements, and budget tracking. • Strong understanding of creative production workflows and willingness to collaborate cross-functionally with marketing and creative teams. • Bonus: Airtable experience • Experience in health, wellness, or lifestyle industries • Familiarity with performance marketing creatives and UGC workflows

🏖️ Benefits

• Open-minded teams • a welcoming and inclusive company culture • plus the opportunity to make a real difference with a game-changing health tech product • A competitive salary based on your unique expertise, skillset, and impact on the product