Staff Product Manager, Monetization – Billing

🕒 September 1

🌐 United States, Canada – Remote

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⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 10%

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Logo of Pantheon Platform

Pantheon Platform

501 - 1000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Pantheon Platform is the WebOps platform for managing websites built on Drupal and WordPress. The company focuses on empowering developers, IT professionals, and marketers to develop, test, and release website changes quickly and reliably, thereby enhancing the management of single or multiple websites. With its cloud-native software, Pantheon aims to help organizations create value through efficient website operations.

📋 Description

• Own net revenue retention (NRR) for the WebOps Platform by driving expansion and upsell, shaping in-product packaging and tiers, and reducing downsell and churn • Own and report on NRR, expansion revenue, and partner-sourced revenue with Finance and Analytics • Partner cross-functionally on pricing and packaging strategy across self-serve, sales-assisted, and enterprise motions • Own the roadmap for billing and metering infrastructure, including subscription billing, invoicing, usage-based pricing, and entitlements • Keep billing, CRM, and quote-to-cash systems aligned, including Salesforce, HubSpot, and the billing platform • Improve payment, dunning, and collections processes to reduce revenue leakage • Build billing, discounting, and revenue-share mechanics for partner and agency monetization • Track SaaS pricing, packaging, and billing market trends to identify monetization opportunities • Mentor and unblock PMs working on adjacent growth and monetization initiatives • Champion pricing and billing best practices across Product • Communicate monetization and billing strategy, outcomes, and trade-offs across Product, Finance, and Go-to-Market

🎯 Requirements

• 8+ years of Product Management experience • Deep expertise owning pricing, packaging, monetization, or billing at a B2B SaaS company • Track record of driving strategic monetization initiatives with high independence • Experience designing partner, channel, or reseller pricing and incentive models • Direct experience owning or working closely with subscription billing platforms such as Zuora, Chargebee, or Stripe Billing • Familiarity with usage-based pricing and metering/entitlement tools such as Stigg, Metronome, or Amberflo • Working knowledge of CRM and quote-to-cash tooling, including Salesforce and HubSpot • Ability to design and interpret pricing experiments • Ability to use SQL, Amplitude, Looker, or similar data tools for monetization decisions • Proven ability to move NRR, expansion, and reduced churn/downsell outcomes • Ability to lead cross-functional alignment across Engineering, Finance, RevOps, and Sales • Comfortable operating with minimal direction • Excellent verbal and written communication skills • Resourceful, self-motivated, and detail-oriented

🏖️ Benefits

• Industry-competitive compensation and equity plan • Paid Time Off (PTO), Paid Sick Leave (PSL), and 11 Paid Company Holidays • Full medical coverage (extended health care, dental, vision) • Top-of-line equipment • Monthly allowance for wellness and reading • Access to LinkedIn Learning for continued development • Remote-first culture • Team-based and company-wide events and activities

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