Senior Product Manager, Clinician Experience

🕒 March 20

🇺🇸 United States – Remote

💵 $160k - $200k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Parachute Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

☁️ SaaS

🤝 B2B

📋 Compliance

SaaS • B2B • Compliance

Parachute Health is a healthcare technology company that provides a SaaS platform for digitizing and streamlining Durable Medical Equipment (DME) ordering and ePrescribing. Its platform connects clinicians, DME/HME suppliers, and payors to accelerate order entry, automate intake (including AI-based fax digitization), integrate with EHRs and ERPs, and improve order accuracy and compliance. Parachute emphasizes security and regulatory compliance (HIPAA, SOC 1/2, HITRUST) while serving B2B healthcare customers across the care continuum.

📋 Description

• Work with current and potential partners to aid in customer research, business development, feedback collection, and product planning for your roadmap • Define product release slices for Clinician experience that optimize for time to value • Measure and analyze the product success/fail metrics in your product area and align them to our overall business goals • Align your balanced product team on a clear strategy and prioritize work in progress to maximize user outcomes, customer satisfaction and business growth • Build artifacts that help unify the organization (roadmaps, product briefs, etc.) • Supports your team through the product build and launch process • Manage milestones and deliverables to maximize time to value • Help define and measure success metrics • Define methods for customer feedback loops • Work with customers and external stakeholders to develop solutions • Collaborate with marketing and operations teams to develop and get products to market • Coordinate across the organization, customers, and partners to articulate and execute product decisions

🎯 Requirements

• Excellent communicator, presenting ideas clearly and succinctly, and highly collaborative, working with diverse stakeholders to create alignment around product vision and prioritization. • You can look at problems and create solutions from high-level goals that drive real business impact to ground-level execution. You are analytical, using data to clarify decisions wherever possible. • Great at prioritizing in a complex healthcare landscape. You are user-focused, empathetic, curious, and ask questions before offering solutions. You build the right thing, with a bias towards delivering customer value based on goals and metrics. • 7+ years of product management experience, including at least 4 years working on clinician-facing experiences. • You have past successes driving software products forward, ideally at a startup. You cut through ambiguity, comfortable taking calculated risks and making decisions under uncertainty. • Located within the United States and are willing to travel to customer sites and/or conferences (1-2 trips per quarter).

🏖️ Benefits

• Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums. • Employer HSA Contribution: Company-funded contributions to your Health Savings Account. • 401(k) Retirement Plan • Equity Incentive Plan • Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance. • Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces. • Flexible Vacation Policy • Summer Fridays: 5 additional Fridays off during the summer (separate from PTO). • Home Office and Wellness Stipend • Monthly Internet Stipend • Annual Learning and Development Stipend