Associate Director, Vendor System Delivery

2 days ago

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Parexel

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Healthcare Insurance • Biotechnology • Pharmaceuticals

Parexel is one of the world's largest clinical research organizations (CROs), providing comprehensive services for the clinical development process from Phase I to IV. The company specializes in portfolio management, clinical trial management, regulatory strategy, market access, and lifecycle management for biopharmaceuticals. Parexel aims to speed life-changing medicines to market by leveraging its clinical, regulatory, and therapeutic expertise. With a global team of over 21,000 professionals, Parexel works to integrate patient insights and innovative trial designs to develop treatments across therapeutic areas such as oncology, neuroscience, rare diseases, and more. It focuses on delivering patient-centric and efficient clinical trials.

10,000+ employees

Founded 1983

⚕️ Healthcare Insurance

🧬 Biotechnology

💊 Pharmaceuticals

💰 Venture Round on 1990-01

📋 Description

• Lead and mentor a team of Vendor Systems Project Managers, RTSM & eCOA Design Consultants, and UAT Leads • Ensure successful planning, implementation, and updates of vendor systems • Provide strategic direction and day-to-day oversight to the Vendor Systems Delivery team • Manage project escalations through structured problem-solving and resolution strategies • Build and maintain strong working relationships with internal stakeholders and external partners • Serve as a technology consultant for external business opportunities • Prepare and deliver monthly and quarterly performance metrics and dashboards

🎯 Requirements

• Fluency in written and oral English • University Degree in a science/technology or healthcare related discipline • In-depth experience and knowledge of the clinical research industry (CRO/Pharma) • Expert-level understanding of RTSM and Digital Health Technology design • Deep expertise in RTSM systems and validation processes • Proven experience in line managing and guiding global, cross-functional teams • Effective in managing strategic client relationships typically gained through 5 or more years client management experience • Excellent interpersonal, verbal, and written communication skills • Extensive experience in project management and cross-functional collaboration • Strong negotiation, influencing, and organizational capabilities • Sharp business acumen with a strategic mindset • Proven ability to resolve issues independently with good judgement to escalate appropriately • Demonstrates advanced analytical and problem-solving skills • Proficient in designing, articulating, and optimizing business processes • Client-focused, with a consistent ability to build and maintain trust-based relationships • Proven ability to manage workload with precision and accountability.

🏖️ Benefits

• Competitive financial packages • Training and development • Professional challenges with a healthy work/life balance