Staff Software Engineer

🕒 October 9

🇩🇪 Germany – Remote

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Parloa

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

🏢 Enterprise

💰 Series B on 2024-04

Artificial Intelligence • Enterprise

Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty.

📋 Description

• Write code every day to deliver business value • Define and drive technical strategy across multiple teams and organization-wide initiatives • Lead team architecture and ensure solutions scale globally for enterprise adoption • Balance short-term velocity with long-term resilience, including trade-offs involving complexity, cost, and scalability • Write foundational code, lead design reviews, and refactor key systems • Advise leadership and align engineering capacity with market and customer demands • Establish cultural standards for fearless iteration, bias for action, and pragmatic perfectionism • Build resilient, enterprise-grade systems for global scale • Participate in the recruiting process through technical peer interviews, 360° technical interview loops, and Bar Raiser interviews

🎯 Requirements

• Typically 10–12+ years of experience • Track record of org-level or industry-level impact • Deep experience in enterprise-scale systems • Experience with multi-team architecture leadership • Ability to operate at both strategic and detailed technical levels • Ability to thrive in ambiguous, high-stakes environments with a strong sense of urgency • TypeScript, Node.js, React, Python, FastAPI, Kubernetes, MongoDB, Azure, Kafka, and NATS experience • Commitment to cultural and technical excellence

🏖️ Benefits

• Equal opportunities for all qualified applicants regardless of race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background, and other characteristics • GDPR and ISO compliance, including ISO 27001, in handling sensitive information

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