Restaurant Group Product Manager

🕒 May 7

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PAR Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🏢 Enterprise

☁️ SaaS

Hospitality • Enterprise • SaaS

PAR Technology is a company that provides a comprehensive suite of technology solutions aimed at the restaurant and hospitality industries. Their offerings include point of sale (POS) systems, digital ordering platforms, payment services, and customer loyalty solutions. PAR Technology aims to streamline restaurant operations through cloud-based technologies that improve speed of service, reduce wait times, and enhance the overall guest experience. They cater to various settings such as quick service, fast-casual, cinemas, casinos, theme parks, hospitality establishments, and convenience stores. By integrating various processes from front of house to back of house, PAR Technology supports a unified commerce experience for enterprises and businesses aspiring for growth.

📋 Description

• Direct and manage enterprise solution projects with full accountability • Establish and maintain cross-functional project leadership with customers, vendors, and third-party consultants to complete projects on time and on budget • Identify and manage issues, risks, project dependencies, milestones, and critical path to achieve projected outcomes • Define, verify, and control scope, and negotiate scope changes with customers • Direct, motivate, and lead project team members • Manage exceptions and escalation of issues that impact successful project outcomes • Attend and host meetings with PAR peers, customers, and third-party vendors • Provide real-time and scheduled project updates via reporting, meetings, and dashboards • Maintain awareness of and preparedness to communicate project status at all times • Drive client workshops to understand requirements and desired outcomes, presenting and validating potential solutions • Document Business Requirements and Functional Solution Design with high quality and no ambiguity • Collect customer feedback and drive cross-functional alignment on prioritization, acting as the voice of the customer to internal teams such as Product and Customer Success

🎯 Requirements

• Extensive knowledge of project management methodology and processes • 5+ years of previous experience in the restaurant management or restaurant technology industry • 5+ years of experience directly within the enterprise customer space • 5+ years of experience managing projects • Natural ability to prioritize and execute tasks in a high-pressure environment • Experience working with a globally based project team • Ability to resolve project resource challenges • Exceptional ability to prioritize based on highest value to customers and PAR, aligning with business objectives and strategy • Exceptional organizational skills with the flexibility to adjust to quickly evolving business needs • Excellent communication skills • PMP certification preferred • Experience with Microsoft Office, Jotform, Slack, and Monday.com preferred

🏖️ Benefits

• Offers Bonus