Implementation Engineer, Digital Diagnostics

🕒 October 1

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $48k - $73.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PathAI

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $165M Series C on 2021-05

Healthcare • Consulting • Logistics

PathAI is a leading healthcare technology company dedicated to advancing pathology through the use of artificial intelligence. Their mission is to improve patient outcomes by providing AI-powered technology that offers valuable insights for biomarker discovery and drug development. PathAI collaborates closely with biopharma and pathology laboratories to enhance laboratory workflows and improve diagnostics. Their AI-driven pathology solutions, such as the AISight Digital Pathology Image Management System, are utilized by major laboratories and research centers worldwide, helping to power digital pathology and precision medicine initiatives. PathAI's technology is leveraged by top biopharma companies to transform drug discovery and diagnostics, making significant contributions to the fields of healthcare and biotechnology.

📋 Description

• Build and maintain strong relationships with DDx customers and clinical trial managers as the primary technical implementation contact • Provide hands-on technical implementation support with customer IT and internal development teams • Manage implementation tasks, schedules, risks, and issues • Communicate regularly with customers regarding implementation progress • Support external clients as an application expert and escalation point for the support team • Participate in an on-call rotation

🎯 Requirements

• 2-5 years of experience in client-facing SaaS implementation roles • Strong analytical skills and operating rigor • Experience handling difficult customers or situations and demonstrating resolutions • Strong understanding of the business and products • Ability to research and self-start in areas requiring learning • Familiarity with HL7 interface implementation • Hands-on experience with market-leading laboratory information systems such as Epic Beaker, Novopath, or Cerner Millenium is preferred • Fluent spoken and written English required • Portuguese or French preferred • Willingness to participate in an on-call rotation • Travel under 20%

🏖️ Benefits

• Remote work option • Travel under 20% • Relocation benefits are not available for this position