German Speaking Fashion Customer Support Agent

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August 4

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Patrique Mercier Recruitment

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Recruitment • B2B • eCommerce

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.

2 - 10 employees

Founded 2022

🎯 Recruiter

🤝 B2B

🛍️ eCommerce

📋 Description

• Provide comprehensive support to German-speaking customers through various communication channels, including phone, email, and chat. • Deliver accurate information regarding products, orders, and returns to enhance customer satisfaction. • Utilize CRM systems to document customer interactions and maintain accurate records. • Collaborate closely with other departments to resolve customer issues efficiently. • Engage in ongoing training to stay informed about fashion trends and the company's product offerings.

🎯 Requirements

• Proficiency in German, both written and spoken, is essential; knowledge of English is advantageous. • A strong background in customer service, preferably within the fashion sector. • Exceptional communication and interpersonal skills to effectively connect with customers. • Problem-solving abilities and the capacity to manage stressful situations professionally. • A passion for fashion and knowledge of the current trends in the industry. • Detail-oriented with the ability to maintain accurate records and documents. • A commitment to delivering high-quality customer service and support.

🏖️ Benefits

• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year Fully Paid Training • Fully Paid Relocation Package ( flight, transfer and 4 weeks hotel ) • Free Greek Lessons, discounts and other perks