Site Reliability Engineering Leader

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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PatSnap

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $300M Series E on 2021-03

Consulting • Healthcare • Logistics

PatSnap is a leading provider of IP and R&D innovation intelligence platforms. It leverages advanced AI technologies to help companies enhance productivity, drive innovation, and accelerate business growth by providing insights into patent and R&D processes. PatSnap's offerings aim to reduce R&D costs, assist in the discovery of new materials, and support life sciences intelligence. It provides a comprehensive database and analysis tools that are used by innovators to automate sequences, assess risk, and enhance innovation strategies.

📋 Description

• Build, lead and develop the UK SRE team, establishing operational standards, best practices, and reliability goals. • Ensure the high availability, stability, security, and performance of business-critical platforms and services. • Define and drive the operational strategy for our global SaaS platform, ensuring exceptional reliability, availability and performance. • Lead major incident management, acting as the senior escalation point during critical production events. • Establish and monitor reliability metrics, including SLIs, SLOs and operational KPIs. • Drive automation across infrastructure, deployments, monitoring and operational workflows to improve efficiency and reduce manual effort. • Champion the adoption of AI-powered operations, leveraging modern AI technologies to enhance engineering productivity and operational excellence. • Partner with Engineering, Product, Security and Infrastructure teams to improve platform architecture, scalability and operational readiness. • Lead disaster recovery planning, operational resilience initiatives and risk management across the platform. • Continuously evaluate emerging cloud, AI and platform technologies to keep PatSnap at the forefront of engineering excellence.

🎯 Requirements

• Bachelor’s degree in Computer Science or a related field, with at least 8 years of experience in DevOps, SRE, or infrastructure operations. • Proven experience leading technical teams and managing production environments at scale. • Strong expertise in cloud platforms (AWS preferred), Kubernetes, Docker, CI/CD pipelines, Infrastructure as Code, and observability platforms. • Deep understanding of distributed systems, high-availability architectures, and large-scale SaaS environments. • Experience driving automation and operational excellence initiatives. • Hands-on experience using AI tools such as ChatGPT, Claude, GitHub Copilot, Codex, or similar technologies to improve engineering productivity. • Strong problem-solving, leadership, communication, and stakeholder management skills. • Fluent in English; Mandarin is highly desirable to facilitate collaboration with teams across multiple regions.

🏖️ Benefits

• Build technology that powers global innovation • Lead AI-powered engineering • Own a business-critical function • Work with modern technologies • Collaborate globally • Grow your leadership career