Programs & Operations Manager

🕒 May 20

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Paystand

WebsiteLinkedInAll Job Openings

201 - 500 employees

💰 Venture Round on 2022-08

Paystand's on a mission to create a more open financial system, starting with B2B payments. Using blockchain and cloud technology, we pioneered Payments-as-a-Service to digitize and automate the entire cash lifecycle. Our software makes it possible to digitize receivables, automate processing, reduce time-to-cash, eliminate transaction fees, and enable new revenue.

📋 Description

• Own the full program lifecycle, from grant disbursements and partner communications to impact reporting and grantee accountability. • Manage relationships with NGO partners, grantees, and field teams across Latin America, Africa, Asia, and beyond. • Define KPIs and track measurable impact across all active programs: Grants, Women in Bitcoin, Circular Economies, Internship, NGO Technical Support. • Identify program improvements, scaling opportunities, and new funding angles based on field data and partner feedback. • Drive the development of the annual impact report and board-facing program summaries. • Represent the foundation at key external engagements, conferences, and partner meetings. • Own and manage the foundation's program budgets end-to-end, aligned with board-approved ceilings and strategic priorities. • Monitor spending; flag variances, risks, and reallocation opportunities proactively. • Partner with the CPA and ED to prepare accurate, transparent financial reports for the board monthly and quarterly. • Oversee contract lifecycle management  grant agreements, MOUs, vendor contracts  ensuring compliance and timely execution. • Support annual budget planning and multi-year grant modeling. • Design, implement, and improve the AI, operational systems and workflows that enable the foundation to scale. • Ensure strong nonprofit governance, IRS compliance readiness, and documented internal controls. • Support board meeting preparation materials, reporting packets, action trackers, and follow-through. • Oversee the full grant administration cycle: application review, approval, disbursement, compliance check-ins, and close-out. • Manage Rebeca (Ops & Admin) and Cristian (Program Coordinator) as direct reports. • Partner with the Marketing team and support the foundation's marketing strategy, ensuring our story and impact narrative are consistent, mission-aligned, and compelling. • Lead production of external communications: donor updates, partner newsletters, social content, and the annual impact report. • Work with the ED to position the foundation credibly in the Bitcoin and global development ecosystems. • Identify storytelling opportunities that amplify our work with grantees and the communities we serve. • Maintain working fluency in Bitcoin ecosystems. • Connect the foundation's programs to the broader Bitcoin and circular economy ecosystems. • Represent the foundation at Bitcoin-aligned events relevant to our mission. • Act as the primary operational interface between programs, finance, partners, and the Executive Director. • Deliver clear, data-driven reporting to the ED and board on program performance, budget status, and risks. • Prepare and own board meeting materials — financial summaries, program updates, governance action items.

🎯 Requirements

• 5–8 years of experience in program management, nonprofit operations, or a related field with demonstrated budget and people ownership. • Genuine fluency in the Bitcoin ecosystem — you understand circular economies, Lightning Network, and why financial inclusion through Bitcoin is different from traditional aid. • Experience managing budgets, grant cycles, and compliance in a nonprofit or philanthropic context. • People leadership experience — you have managed direct reports and can hold accountability with empathy. • Strong written and verbal communication; demonstrated ability to write board-facing and donor-facing materials. • Comfort with financial reporting and translating numbers into clear narratives.

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events